Electric heating network bought unexpectedly spit black smoke blackened house wall

This newspaper Jining March 28 (reporter Qian correspondent Wang Feng) network to buy new electric heaters, use less than two months on the fault, "spit" out of the black smoke will be Jiangsu Xuzhou Sun Lady's house wall blackened. Ms. Sun has complained to the Chinese Consumer Association about the brand manufacturer. After the Jining District Association mediation, Ms. Xu received 16000 yuan compensation.

The failure of the carbon crystal heater is Ms. Sun December 18, 2011 bought. At that time, when browsing a shopping website, Ms. Sun saw a home sales center in Jinan, jining a company to produce a new type of carbon-crystal electric heater, and cost-effective, and Ms. Sun will buy a net pat.

On the evening of February 9, 2012, when Ms. Sun came home from work, she found that the room was thick with smoke and a pungent caramel odor. Miss Sun, looking at several rooms, saw that the cause was caused by an indoor heater. Indoor doors and windows, walls, floors and other furniture on top of the layer of black dust, and some walls, floors are blackened.

Subsequently, Ms. Sun and manufacturers to obtain contact, request compensation, but because the amount of the claim amounts to a large gap between the two sides, resulting in several consultations between the two. The more she tried to get angry, she complained to the Chinese Consumer Association.

Recently, in the country, the province, the city three-level Consumer association complaints transfer letter, Jining District Association immediately conducted an investigation. The association staff members in the consumer to provide the relevant documentary evidence for verification, and was immediately complained of the company responsible for the production of radiator contact, and summoned both parties to investigate and collect evidence. After investigation, the heater belongs to the indoor heaters, is China's CCC compulsory certification products, but the product did not obtain CCC certification, the consumer of Ms. Sun sued the situation is true.

Finally, in the continued mediation of the consumer Association, the company paid consumers a one-time payment of 16000 yuan as compensation.