For the glory of fairness and justice to see 36 of players rights

Another year 315, every year at this time, the report on consumer rights is always heard. In recent years, the players ' rights and interests have been violated in the online games. According to media reports, the total number of online game complaints through the Internet in 2010 was 3.4 times times that of 2009. Among them, about 92% of the type of complaint is focused on the game account and the exception of the game virtual items. and online gaming rights than the general industry more difficult to protect, players often do not have a good way to defend their rights and interests. But it is because the rights are difficult to fight harder, as Premier Wen Jiabao said, justice is more glorious than the sun. In order to this fair and just glorious, the player also must take out the indomitable spirit, does not do "The Silence Lamb", positively for everybody also creates a good online game environment for oneself.　　Let's look at the ways in which players can defend their rights. Seek legal protection from July 1, 2010, the implementation of the "Network of commodity Transactions and Related Services Act management interim measures" is a big weapon of the player rights. The interim measures are divided into 6 chapters and 44 articles, which stipulate the obligations of network commodity operators and Network Service operators, the obligations of operators who provide network trading platform services, and the supervision and management of network commodity transactions and related service behaviors. "Interim measures" stipulates that: Consumers require shop operators to issue purchase vouchers or service documents, the operator should be issued, with the consent of consumers, can be issued electronically. These will serve as a basis for handling consumer complaints. Of course, for domestic current online games, it is impractical to rely on the interim measures to solve all the existing problems.　　But this is a good start after all, for the player's online virtual goods transaction provides legal protection. To the media, advocacy agencies and other third-party complaints in the modern society, the media supervision of public opinion can not be underestimated. Problems solved through media exposure and appeal are not uncommon in daily life. As a professional rights protection platform for the players will also provide some rights protection suggestions and help, and can also exert some pressure on the game manufacturer.　　Therefore, players should also be good at using these third party power. Collective rights, the so-called flame, players alone with a person's power is often difficult to maintain their rights and interests, and online games in the illegal infringement of the players often have a lot of people, this time the players can find like-minded people together for rights, through the collective power to achieve the goal. For example, in the Aion of the player collective rights activities, organizers launched nearly million grand "eternal tower" players in the bar to express their dissatisfaction, pressure on manufacturers. According to one of the activities responsible for "disciplinary" introduction, the significance of the event is not in the game, many other game players are involved in the event, mainly in the hope that this campaign to let the game companies pay attention to the rights of players, can give the player a relatively equal position, which is of positive significance. In the end, the event quickly warmed up in just a few days and had to make grand and other toursPlay manufacturers reflect. With the power of Weibo in the information age we are in, sometimes it is really "attention is power, the crowd is the pressure". Recently, a "anti-grand Eternal Tower of the alliance" micro-Bo appeared in the eyes of the player, the micro Bo repeatedly exposed the player for the "Eternal Tower" dissatisfaction with the status quo, triggering a large number of permanent players onlookers. The player wrote in his personal note: "Love the Tower of the eternal" many players, like me, to the grand agent only for their own circle of money regardless of the interests of the players do not accept the practice. The organization of this microblog is entirely a matter of personal preference. The player's microblog is full of discontent with the Tower of Eternity. Shortly after the emergence of the "anti-Grand Eternal Tower Alliance" Weibo, was the Grand Marketing department general manager Chen found, Chen forwarded the "anti-Grand Eternal Tower of the Alliance," a micro-blog, and replied: "With cherish, together spur, I will let Aion official attention to you this Weibo." Soon thereafter, the official micro-blog of the "Eternal Tower" appeared in the "anti-Grand Eternal Tower of the alliance" fans, visible official for the micro-blog or more attention. From this incident we found that, as a new carrier of communication, Micro Bo is more and more people's favor, into people's lives, the social public opinion pattern has a huge impact.　　Many companies have opened official microblogs in Sina, and while publishing events and news, microblogs may be a new platform for interaction between players and vendors. Understand the basic process of safeguarding rights and precautions players need to understand the rights of some basic processes and considerations. For example, in the case of player account theft, the first to ensure the authenticity of the game account data, because only so that the online games manufacturers can make the most rapid response to your rights protection measures. When a player is found to have his account stolen, as soon as possible to contact the online game manufacturers, and then to the local Public Security department issued investigation certification letter, and finally can prove their identity with a copy of the document together with investigation letter to the online game manufacturers, and gaming manufacturers through technical means to verify the player information, thus recovering stolen account.　　This is when the player "stolen number" situation when the basic flow, and only in strict accordance with this process, the player's rights and interests can be the greatest degree of protection. Of course, in the above various means of protection, the legal system is the most powerful weapon of protection. We hope that through the players and the appeal of the parties to make the regulatory department fully aware of the players and game manufacturers of this increasingly prominent contradictions, as soon as possible to improve the relevant laws and regulations. This can not only restrain the game manufacturer from the system level, but also provide a powerful weapon for the player's protection, and escort the healthy development of the Chinese game industry. (Edit/Xu Mingming)