Lose 13 mobile phone Total price exceed 50,000, courier only compensate 2000

Mr. Zhang, who lives in Changping District, August 17 through courier company to Liu home near the customer mail 13 new mobile phones, worth more than 50,000 yuan. Two weeks later, the phone still disappeared. Yesterday, The courier admitted that the phone was lost and has now reported to the police. Express Company claims department to give 2000 yuan compensation, but Mr. Zhang said it is difficult to accept.

Encounter: 13 Mobile phone lost

Mr. Zhang is a businessman, August 17, he Huilongguan in an electrical city to Liu home near the customer shipments, the goods are 13 new mobile phones, the value of more than 50,000 yuan. Yesterday, the reporter in Mr. Zhang to provide the invoice to see, 13 mobile phone 9 is Samsung I9500, the market price per department in 4000 yuan.

"With the City Express, originally thought that day will be able to, the latest also the next day, the results of the last week, the customer still did not receive." Mr. Zhang recalls that he later called The Courier company and was told that the goods were missing. Reporter in accordance with Mr. Zhang to provide a number of online inquiries, found that the goods received August 17, the latest information is August 18 morning, still show "is sending pieces."

Courier: Stolen Phone door

Mr. Zhang said that after the incident, he listened to customers recall, August 18, there was a courier to the customer call, said the afternoon cargo, but after no thereafter. Through the telephone provided by the customer, the reporter contacted The Courier, Courier admitted that Mr. Zhang did send 13 mobile phones, but the goods were stolen, after the incident they have reported to the police.

Where was the goods stolen? The courier said that the goods were placed in front of the door, the results were accidentally stolen, they immediately reported the police, the policemen also went to the door of the surveillance video, is still under investigation.

Customer: Compensation is too hard to accept

Mr. Zhang admits that the loss of his cell phone was unexpected, before the mail did not really insured, "but the mobile phone is the direct shipment from the electrical city, are unopened new goods, the manifest here, the phone model is also very clear, the price of a search on the internet can be counted out, I do not need more money. After that, Mr. Zhang claimed the entire price to The courier company. But The courier company claims department a few days ago to give the solution is only 2000 yuan, because and the claim is very far, Mr. Zhang did not agree.

Yesterday, The courier company headquarters to respond to reporters, Mr. Zhang is indeed stolen goods, the initial identification is an outsider, after the incident, the company's security department immediately alarm, the police have filed, and gave a file receipt, but has not yet solved the case. For the loss of customers, express company headquarters said, they are also very worried, I hope the police quickly solve the case. If the phone is recovered, the company will lose a lot of money;