Reduce the pain in your service - Serve quality website design clients

After designing for a number of customers, each person on their own have served each customer will be evaluated: Do not understand pretending to be able to pass only the boss of the type, with strong x designer works for the type, Change the direction of the evening, with the type, willing to accept the type of opinion ...

Also, the more customers they serve, the more they find out what the birds are in the woods and who they have. I have a buddy, has served a favorite beauty designer type of customer. That is really a cup! Fortunately, the man's psychological anti-strike ability is relatively strong, tough in the past, when the payment back to the company's little beauties colleagues to discuss, and finally considered the cost to come back.

After all, to serve high-quality customers is everyone's wish, then what kind of customers are high-quality customers?

First and foremost, it is important that the customer be able to afford the design fee.

If the other party can not even pay the basic design fee, how could afford to afford the right price? That with the loss of providing http://www.aliyun.com/zixun/aggregation/18162.html "> design services. Better to let out, to beginners peer exercise, after all, earn more reward this is hurt .

Will often encounter customers that will be introduced to you after a few big clients, then how do you do? Then you have to know how much their cost price is lower than the price to be discretionary. In my post article "How designers quote" this article will be more detailed instructions.

Serious service to the big company

Serve the big company naturally is a very good countermeasure. If you work in a large company, you should probably be able to get higher income and benefits than your peers. However, if individuals or micro-companies won in the big company can get better service fees? Although, as a result, they all work and earn money, they are different in nature.

It is prudent for individuals to be well paid for certain projects that serve large corporations, especially those big ones. Large companies often mean: big projects, big prices, big fish, big capital, big bureaucrats, big investments, big human capital, big cycles. Project cycles are often very long, the financial and material resources invested in the previous time a lot of time, in the event of financial rupture problems or can not be paid immediately, even the most profitable part of the cash flow may also lead to unexpected problems occur.

Large companies often do not entrust large projects to individuals or micro-companies. Because in addition to the need to design quality, the stability of the design company is also very important point, they would rather spend more money for stability. Although individual or micro-companies offer low prices, many factors are not manageable. It is better to deliver it to big advertisers where people come together.

The big advertising company, often get the business outsourced, the cost is not high natural Needless to say. If the middle is responsible for coordinating the customer and the designer's company can not grasp the customer's idea, often lead to a lot of energy waste on the design. It was also a painful lesson from the end of last year that I had designed a make-up brand and spent a lot of time wasting money because of the lack of communication in the middle. Although the project was completed, I spent a lot of unnecessary energy.

Of course, serving large companies is not entirely impracticable, but when the service needs to pay attention to the above points. Scored a big project, even if it is profitable but can not afford to digest it, there are still risks.

A bit out of date. So what kind of customer is a good customer? Although the content and form of each customer service may not be exactly the same, these premium customers share the same characteristics: willingness to pay for design competencies; recognition of your design style; good communication and coordination; good character (including not Lack of accounting, not arbitrarily indiscriminate design ...); have a higher income-output ratio; ...

Of course, in the service of these customers also need to show them enough sincerity and attitude, so that each other can have enough relief to you. Never compromise the quality of design services because of customer trust. In this way, the designer's ability to make the request, you can see the foolish: "plagiarism - one of the necessary skills of web designers" and "designer skills: adequate preparation - make your design easier to pass."

At the same time, in the process of customer service needs to learn to guide customers, if necessary, learn to say no to customers. This is described in detail in my translation, "How to Convince Your User, Owner, or Customer."

Source: http://davidw.me/how-to/choise-better-client/