Some sellers through yy to contact

Taobao Mall significantly improve service charges and margin of the practice caused some small and medium sellers fierce opposition, they through malicious purchase and other ways to Taobao mall big sellers to carry out collective attacks to vent dissatisfaction.

Some sellers through yy to contact

When the sellers are maliciously purchased, some goods will be put under the shelf

7000 people maliciously attacking big sellers

11th evening, thousands of small business through language chat tools yy, forum and other means of contact, Taobao mall big sellers malicious attack.

One way to attack is to focus on buying a store's merchandise, pay after the purchase is completed, and give a 0-or 1-point rating, and then apply for a refund immediately. Taobao Mall According to the rules, users can have no reason to refund within 7 days, if the shop does not ship or refund, will be Taobao mall deduction penalty.

Sina Technology has witnessed a "Taobao mall new policy seminar" YY Group of Taobao mall big sellers "when" to attack. Organizers first select the target, and then the purchase link to the YY group, within 10 minutes, the mall most of the merchandise sales increased, but a few minutes later show the "shelf" (that is, the seller will set the goods can not buy the status).

As of 23:53 that night, "Taobao Mall new policy seminar" yy Group has about 7000 people at the same time online. Affected businesses are also including Han-clothing, Uniqlo, seven, such as Taobao Mall big sellers, malicious purchase has led to the majority of these sellers of merchandise shelves.

The main participants in the new policy seminar on Taobao Mall said to Sina technology: "Today's event is just the Prelude, tomorrow and the day after will continue to act." This is the way we express our dissatisfaction with the terms of Taobao mall overlord. ”

"All the shops under attack are innocent."

Taobao Mall's profit model is to collect technical service fees, specifically for turnover (excluding postage) x commodity corresponding technical service rate + technical service fee. October 10, Taobao Mall will be 6000 yuan a year before the technical service fee increase to 30,000 yuan and 60,000 yuan two grades.

In addition, Taobao Mall is also the latest set up a set of business breach of duty margin system, merchants in Taobao Mall will be operating or agent of the brand to pay default margin. Once the merchant has reached a certain degree of breach of contract, will deduct at least 10,000 yuan margin.

An unnamed Taobao mall, a small seller said, Taobao mall significantly improve service charges and shop deposit practices led to many businesses upfront investment, there are many are just joined one months or even a day, the unilateral change rules let a large number of sellers, a dilemma.

and an industry veteran of Sina Technology, said, malicious attack Taobao mall big sellers a very irrational behavior, man-made fragmentation of the size of the seller will cause contradictions intensified. "If sellers have objections to Taobao's policies, they should be dealt with in a proper way." All the shops under attack are innocent. ”

It is understood that even within the attackers there are objections. Attack participant "Huangxiao" believes that the target of the attack should not be locked Taobao mall other sellers. "It is not easy for many sellers to get their hard-earned business done today," he said. ”

One of the victims, Chong, founder of South Korea's clothing house, said through Sina Weibo: "What is the crime of being an ordinary businessman? Why do we have to smash more than 1000 people's jobs?" He stressed: "You want to eat, we also want to survive!" This is an irrational behavior, in order to the healthy development of E-commerce in China, Han will never give up the Internet violence!

Early in the new regulation before the release, Taobao Mall CEO Zhang Yong has explained: Taobao Mall eco-circle must be metabolic, the standard is the user experience. "Taobao Mall will incorporate the service commitment into the entire shopping process, making it part of the transaction contract." Taobao Mall on the business management system upgrade is to make it impossible to provide quality goods and services to automatically exit the merchant. ”

Taobao mall officials said it would not comment on the matter.