Spring Festival has died express still, online shopping still need patience

Day can be the normal delivery of the Web site soliciting

As most of the express company to stop service, the Spring Festival in previous years is the most "intolerable" period of the net shopping, the commodity "see but can not get". And this year, a courier company announced the early end of the "Spring Festival mode", resumed normal operation from yesterday, but the Beijing Morning News reporter survey found that many express outlets in the urban area have not officially range of pie, online shopping families still need to endure a few days.

Most of the courier outlets are not open

Reporters in the Fengtai District in front of a network to see the distribution of a row of the package of electric tricycles on the lock, neatly parked in front of the door, no signs of business (figure). Another nearby Yun da Express outlets is also closed door, there is no normal business.

Although Shentong, Yuantong, Chengtong, and many other express companies in the official internet to make "the Spring Festival period does not close" commitment, but the reporter yesterday to call more than express company telephone, most of the answers are temporarily unable to take parts and send pieces, individual company's customer service hotline even no answer. To Yuantong Courier as an example, the company's website bulletin shows that Duanwu began to resume normal operation and range-receiving delivery services, but the reporter yesterday to dial Yuantong Express in the urban area of some of the telephone, some no answer, and some, although there are on duty, but said temporarily can not take parts and send pieces. Yuantong Jinrongjie Network of a staff on duty explained, "In fact, the company's business in the Spring Festival also did not stop, every day there are express, but there is no courier distribution." "As to when can normal send pieces, he frankly express will be in arrest, When初七because after the return to Beijing, business with the gradual recovery." Shentong, in-pass, home urgent delivery company customer service also said that it is expected to when初七because, day to resume business.

EMS Customer Service staff, the current business is normal, but "now a lot of express companies are on vacation, our pressure is also relatively large, send pieces may be slower, door-to-door time is not guaranteed." Shun Fung courier service staff told reporters that the company during the Spring Festival normal operation, only from the New Year's Eve to arrest each ticket to add 10 yuan "holiday service fee."

The Web site is on holiday

Reporters noted that most of the express company suspended service, the most affected than Taobao, such as relying on Third-party Express Consumer-to-consumer site, but Jingdong, Suning easy to buy, such as the website but seize the opportunity to play the "Spring Festival does not close" slogan, by many consumers hot.

A shop owner who operates a skincare product in Taobao says that every day during the spring festival, employees are on duty online, but only orders can be delivered from day onwards. "Arrival time according to the Local express work time, the Lantern Festival before can be good." The boss warned.

And the reporter saw on some large-scale business website, "the spring Festival as usual delivery" the words occupy the homepage most eye-catching position, became the main propaganda language. Reporters click Jingdong, Suning and other sites, found that the use of its own logistics and distribution of goods can basically guarantee a consumed to the same city consumers. Citizen Liu told reporters that their first day in Beijing east to buy a backpack, Duanwu on arrival, "usually may also around, but this big holiday anxious to use, can only which home delivery is bought." ”