Super TV S50 serious oversold music to the vast number of fans sincere apology

October 23 News, yesterday 12 o'clock noon, the first batch of 10,000 S50 production machine in the Lok View Mall (shop.letv.com) open to buy, when only 9 minutes 19 seconds is snapped. le-View TV official said that the original plan to open 10,000 spot S50, in 9 minutes 19 seconds to reach the system set the upper limit automatically closed, but after verification, because the single purchase more than a high proportion, at the same time because the user instantaneous access to more than the platform design concurrency capability, resulting in system anomalies, the closure of time serious delay and so on. And at 12 points 9 minutes 19 seconds before the spot mode sales have more than 31,000 units, far more than 10,000 of the stock inventory. After the pre-sale mode, the day before 18 o'clock scheduled more than 8,000 units, the total sales of nearly 40,000 units. In the face of such a huge production and delivery pressure, music video TV emergency delivery cycle to make adjustments: one, 10,000 spot S50 according to the promise will be shipped within 1 weeks, two, the spot mode of buying up to sell about 21,000 S50, will be in 1 weeks after delivery, 4 weeks after delivery; Pre-sale mode next 22nd 18 o'clock scheduled for more than 8,000 Taiwan S50 will be shipped in 4 weeks, 5 weeks after delivery. It is reported that LE video TV has been adhering to the CP2C mode, that is, spot + pre-sale mode, resolutely do not do "hunger marketing", regardless of when the consumer to the music shopping mall to buy Super TV, to ensure that all can be bought, according to order production supply, delivery cycle based on predetermined orders and actual capacity According to Le TV, the enthusiasm of fans is not enough a serious oversold, resulting in the supply cycle extended, the user waiting time is too long, to the vast number of enthusiastic fans deeply apologize, if the oversold users do not want to wait 1-4 weeks, can be a full refund, the user can click on the landing status of the Order Details page (http:// shop.letv.com/user/center/orderlist.html) to inquire about the shipping cycle. At the same time, the original commitment of 24 hours to pay the time, has been early closure of the payment channel of oversold users, can not pay the oversold users can buy through the pre-sale mode. It is understood that LE video TV is trying to improve capacity, optimize the logistics system and other measures to maximize the reduction of the delivery cycle, so that the vast number of consumers to experience the Super TV as soon as possible. The spot sales once again created a history, marking the vertical integration of the music of the ecological model, subversion of the tradition, has been fully recognized by consumers. This is the historical turning point of the television industry, is the consumer accepts the Internet CP2C Direct user mode milestone.