Xinyang Shentong Express lost parcel user loss 30 mobile phones worth more than 50,000

River Network News (reporter Xiao Hongwei correspondent Wu Yanfei) "December 3, I through Xinyang http://www.aliyun.com/zixun/aggregation/31986.html" > Shentong Express Company mailing 30 high-end mobile phones to Zhengzhou, To number 8th, the other party has not received the goods. 11544.html "> I contacted Shen Tong Express, they told me that the goods were lost." My 30 mobile phones are worth more than 50,000 yuan. The citizen, Mr. Yao, reflected to the journalist.

A lot of valuable mobile phone "mysterious" lost

On the December 25, Mr. Yao, the communications equipment business, told reporters what had happened. December 3, they through the Xinyang Shentong Express Company to a communications company in Zhengzhou to send 30 high-end mobile phones, when their employees from the mobile phone scanning, packaging and filling express delivery of the full range of video surveillance. After a few days of delivery, the other party has not received, to Xinyang Shentong Express Company consultation, only to learn that the goods were lost.

After knowing the goods lost, Mr. Yao immediately contacted Xinyang Shentong Express Company. Lu Ying, the company's relevant head, explained that they were not clear about the reasons for the loss of the goods and said it was unclear where they had been lost. Said the package from the delivery has been tracking records on the road, is to Zhengzhou, after the mysterious lost.

Mr. Yao also told reporters that recently Xinyang Shentong Express a succession of lost parcels. One of his Huaibin friends lost 100 mobile phones and a friend lost 10 high-end handsets. He said angrily: "When we mail goods, courier staff know that the way is valuable, why not remind us to do insured?" Why do you always drop a parcel recently? Once in a while we understand that there are 3 of them in my circle of friends. Xinyang Shentong Express is really let us hurt Ah! ”

Mr. Yao told reporters that after the incident, Xinyang Shen Tong has privately consulted him. Compensation for his 20000 yuan in cash, the rest of the costs charged to the future freight, but asked Mr. Yao must write a guarantee, not to mention this matter. Mr. Yao did not agree, immediately shentong the person in charge said really not, you take the judicial procedure.

Xinyang Shentong Express Logistics Company

26th, the reporter contacted Xinyang Express company leader Ma Manager. He told reporters that he had been actively negotiating with Mr. Yao about the loss of his parcel. After the incident, they have reported that the police in Zhengzhou are investigating the case.

About the recent Shentong express frequently lost parcel of the problem, horse Manager's explanation is in the receiving side of the warehouse lost, in Xinyang guarantee will not be lost, if lost will be full compensation.

Ma manager told reporters that users must be insured when mailing valuable items. As for Mr. Yao's question, they will certainly deal with it actively.

Lawyer says

Express Drop mobile phone event is not a special case. A number of similar incidents have been in the headlines this year.

Reporter contacted Xinyang law firm Zhang lawyer, he told reporters, for high prices of transport products, consumers should try to use insured transport. The terms of the Express note indicating the insured and highlighting are deemed to be part of the terms of the contract of carriage and binding on both parties. In addition, in the receipt of courier must first unpacking view, and then sign the confirmation.