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According to the website of the Ministry of Transport, the Ministry of Communications recently released the Notice of the General Office of the Ministry of Communications on Promoting the Orderly Development of Taxi Services on Taxi Calls by Mobile Phone Software. The Circular requires that local transportation authorities should step up the unified access and management of taxi call service. At airports and railway stations, a unified taxi dispatch service station or a waiting queue service place should be set up. Taxi drivers should obey dispatching command and queue waiting passengers in sequence. They are not allowed to queue in waiting area customer. Full text of Notice: General Office of Ministry of Transport on Promoting Mobile Phone Software ...

May 27 Afternoon News, the Ministry of Transport today drafted a request for advice, the notice for the "on the promotion of mobile phone software to call cars and other taxi call service orderly development Notice (draft)" (hereinafter referred to as "notice"). The draft notice has a total of 8 provisions: further promote the coordinated and orderly development of all kinds of taxi call services, speed up the realization of taxi service management information sharing, the strict driver terminal software distribution and use management, the gradual realization of taxi call service unified access management;

Shanghai Yi-wo Software Technology Co., Ltd. is engaged in a call center to build the overall solution of the professional company. Founded in 2003, to provide professional call center system, with 8 years experience in the construction of call center, with many well-known business success stories. 　　In particular, the company independently developed the integration of E-commerce and communications technology advanced Products: Telephone marketing system and E-commerce shopping system, TV shopping system, to help customers enhance business, access to market advantages, widely praised. However, in the rapid growth of the business at the same time, the Easy software also met ...

From passive service to active marketing Air China call Center officially launched in August 2006. Over the past two years, it has made unprecedented sales for Air China. Only 2008 1-September, the total sales of the call center was up nearly 100% from the whole of 2007, and the customer satisfaction rate of telephone service was more than 95%. Before that, Air China had only a fragmented hotline service in the country, and almost every business department had a small telephone seat without a national uniform number. These decentralized hotlines lack a clear positioning, their function is still basically stay in the answer to the consultation or acceptance ...

An enterprise to develop e-commerce, to involve internal management of ERP, chain up and down the manufacturer's supply chains, but no matter how the enterprise development, are inseparable from customer contact, how to establish an effective customer contact channel is the first consideration.   Then in the e-business type Enterprise to face is through the network and the telephone establishment such link, also namely the website Electronic Mall and the call center to support the electronic Commerce application, we first based on this angle analyzes the enterprise business model, to see how call center and the electronic Mall unifies to promote the electronic Commerce application. How to Group ...

Days of the current in China has developed thousands of customers, large to have thousands of artificial agents of the Baidu National Call center, small to only 1 agents of the Taobao shop, customers do not need expensive infrastructure, you can use like tap water as convenient call center cloud services. When the sweet voice of the customer service is coming from the phone, can you think of the sound coming from the clouds? In the cloud computing mode of the managed call center, Enterprise customer service simply login to their own in the Cloud Call center account, you can use the telephone network or the Internet cloud equipment, enjoy the call, transfer, exhale, save the consultation ...

Call center, in the past a long time, are financial, insurance, aviation and other large enterprises exclusive products, high total cost of ownership, long time to build, professional operation and maintenance problems ... Whatever it is, it discourages small businesses that want to own call centers or call center seats. With the increasing demand of enterprises and customers and the maturing of cloud technology, the cloud call center, the new call center Leasing service, is challenging the traditional model. In recent years, along with cloud computing together with the growth of the day-run financing and other calls ...

Official call car software on the first day of the "cottage" this newspaper yesterday, Beijing, 4 mobile phone software to complete with the taxi unified telephone platform docking, and began on-line service. 4 software all with "96106" start to ensure the name of the phone call car software uniformity, but currently only developed an Android application software, for Apple mobile phone software is still under development. The old version of the software will stop service in about one months. The order on the software will be tied to the taxi dispatch center, and the unmanned orders will be transferred between the dispatch centers on the unified call platform. The driver ...

An E-commerce enterprise to succeed, call center is an essential component, it will even play a vital role, said that the call center has become a large number of electric business enterprise "lifeline" is not exaggerated. But many enterprises do not have the ability to expend huge sums of money and manpower, material resources to build call center, this gave the call center hosting market a lot of space. Days of the financing is in 2006, the initiative of the Trusteeship Call Center, in recent years the business development is in full swing, for a large number of small and medium-sized electric business enterprises to bring great help. Wu, who served in a state-owned enterprise for 2003 years, participated in the public ...

While the cloud computing industry as a whole is still in the conceptual phase, cloud computing based on SaaS mode has been applied to the call center field. Last year, the cloud Computing call center industry developed quite quickly, not only the application is mature, the coverage is extensive, and the business model is more and more mature. 2012, with the cloud Computing call center in the field of business model, application technology, service capabilities and other aspects of continuous development and innovation, cloud computing in the industry's development is expected to achieve a greater breakthrough. So what is the trend this year? Increased risk capital ...