E-commerce has a profound impact on the convenience of modern life. I have been developing e-commerce systems for five or six years. Today, I will give a summary of e-commerce systems from the perspective of developers.
The e-commerce system consists of the front-end website and background processing system.
The front-end website consists of product display, order generation, payment order, return application, and refund application.
The background processing system mainly includes product management, basic data management, procurement management, inventory management, warehouse operation management, customer management, order management, financial management, return and exchange management, and marketing management, report Management and other modules, see Figure 1.
Figure 1: Composition of the background processing system
Next, let's talk about the main responsibilities of each module.
1) Product Management
Product Management is mainly responsible for maintaining product-related data. Such as product classification, brand, manufacturer, manufacturer, supplier, and product attributes.
2) Basic Data Management
Basic data management is mainly responsible for maintaining system logs, mail templates, message templates, and permission management.
3) Procurement Management
Procurement Management is mainly responsible for maintaining suppliers, supplier procurement contracts, supplier rebates, and purchase orders.
4) Inventory Management
Inventory management is mainly responsible for viewing inventory, stock transfers, and warehouse shifting.
5) Manage warehouse operations
Warehouse operation management is mainly responsible for warehouse receiving, order sorting, order warehouse picking, return warehouse receiving and maintenance, etc.
6) Customer Management
Customer Management is mainly responsible for maintaining customer information, consulting, complaints, and comments.
7) Order Management
Order Management is mainly responsible for generating orders, processing orders, and preventing fraud.
8) Financial management
Financial management is mainly responsible for checking Order Receipt, purchase payment, invoice management, etc.
9) Return and exchange management
Return and exchange management is mainly responsible for customer return and refund application.
10) Marketing Management
Marketing Management is mainly responsible for maintaining promotion activities, including cash return, points, gifts, coupons, group purchases, and time-based flash sales.
11) Report Management
Report Management is mainly responsible for generating statistics of operations.
Conclusion: e-commerce systems are complex. They have a long life cycle and cannot be developed overnight.