About the user experience we often make 9 error analysis

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About the user experience, we often make 9 mistakes

Web user Experience Master Jacob Nielsen said, "A rotten web site is like a grumpy salesman," a salesman who is not only unable to convince the customer, but is annoying, there is nothing more frustrating about the site than a crappy user experience. This article describes 9 user experience errors and their solutions that are common in web design and development.

1. Difficult to find what you are interested in

The following well-known sites are not only outdated design, but also poor ease of use.

IRS.gov

Boink.com

Reddit.com

　　

Why not use a more meaningful form name?

　　

The rotation of the dominoes is the original navigation ...

　　

Reddit.com, I like the concept of it, but the content is too hurt.

We often find it difficult to find content from a website, such as the government sites, since we all know that the content is king, we should not let users search for a little content and go through thousands of menus.

Workaround

In short, keep the information you think is important in a location that is easy to find. If your site has a ton of content:

Put a variety of content in the columns they should be in.

Let your site's search function work properly.

Provide clear labels and catalogs.

Let the important content highlight.

provides localized naming.

Also, use the blur test to make your design sketches such as 10% obfuscation, so you can see if the highlighted content is really highlighted, and you can use a intuitionhq.com class of usability testing services.

2. Crappy layout

Qq.com

allterrain.co.nz

Craigslist.org

　　

Typical Chinese portal style

　　

There's text everywhere, you can click Everywhere

　　

Does it look good?

Content difficult to find another reason is the layout, will all the things on the home page, everywhere is Flash advertising, eyeful is text, dense, squeeze squeeze. The solution is to ask a Web designer to make a design of your layout. Although there are a lot of poorly laid out news sites that are still very successful, they are not the squeeze of the layout that makes them successful.

3. Navigation systems that are confusing to the mind

Lesailes.hermes.com

Billyconnolly.com

pizzacaper.com.au

　　

The original orange, with regards to the vertical bar is used for navigation.

　　

They said, "The picture is in thousand words ...

　　

It looks pretty, but what's the point of Flash and HTML two versions for users?

People usually have a common expectation of navigating the menu, but we encounter a lot of strange navigation, often leaving us scratching our heads. Workaround:

Draw a sketch of the navigation menu first

Make it a little bit logical

Find someone to ask where they want to find specific information and arrange the menu as they say

Consider the target users of your site

Usability testing

Use breadcrumbs to navigate and make sure the forward and rewind buttons work.

4. Crappy Menu Design

GoDaddy.com

Microsoft.com

vodafone.co.nz

　　

There are navigation menus everywhere, but nothing is found.

　　

Microsoft's

　　

The most worrying price information is nowhere to be found.

Many of the site's navigation menu layout is very unreasonable, important information is buried in a very deep menu, important information need to dig for a long time to find, advertising and content mix together, and so on. Use analysis tools to analyze what is most popular, what pages stay on for the longest, which content is read frequently, and where they can be easily found.

5. Lack of progress instructions

dell.co.nz

　　

Dell-It doesn't look that hard.

　　

But where does the roll go?

Many sites for the user's operating progress, lack of instructions, or to indicate confusion, if you are doing a long time operation, but do not know how many steps left behind, you will easily give up halfway.

Workaround

People just want to know where they are and how many steps are left to tell them.

6. Unable to feedback information

Facebook.com

Sitevalley.com

Alexa.com

　　

No feedback function at all

　　

Can feed back information, but it's hard to find

　　

Unable to find the feedback function

Facebook may have reason not to provide feedback, their users are too large, but small sites should provide user feedback. It can be an Email, a feedback form, or a forum.

7. Misuse of social media network functions

　　

Such numbers are very sad.

Although, today everyone and his dog have Facebook, Twitter, Digg, Linkein accounts, but 99% of people actually never update their content, if you provide your own Twitter link on the site, and display your following number in real time, If the number is 1 or 0, it would be embarrassing.

8. Too many options

dell.co.nz

Microsoft.com

Reddit.com

　　

Dizzy.

　　

This whole bunch of options is going to blow up your head.

　　

Why are there so many choices?

Choose more than not happiness, if Apple has something worth our learning, that is, people do not have to do too many choices, perhaps, a few basic options are enough, perhaps, a suitable option for me is enough. Keeping it simple and making users less selective is an important factor in a good user experience.

9. Links, buttons and forms that are not working properly

　　

Bad links, nonexistent pages, forms that don't work, and so on, in addition to testing, or testing.

This article is from international sources: 1stwebdesigner.com 9 usability and UX Pitfalls:learn to Avoid Them (original author: Jacob Creech)

Source of Chinese compilation: Enterprise CMS website Content Management System

Original link http://www.alibuybuy.com/21053.html