Handle Nets first introduced 12315 green channel, users of the world

recently, China well-known group buying website handle NET First e-commerce new mode of industry services, through the opening of 12315 Green channel for E-commerce industry to introduce government regulation, this move shook the industry. handle Network announced in the country 10 key cities opened 12315 Green channels, opened 12315 Green channel, handle network will be in the local business sector guidance under the supervision of the implementation of consumer services, to a great extent, improve the efficiency of complaints and service levels.

In the handle network CEO Wu View, with the development of China's online shopping market, the national authorities to pay attention to and guidance to the group buying industry attention and guidance is essential. Now the E-commerce industry ushered in a new wave of development, but the big hot behind, how to cross the threshold of consumer awareness, how to retain users, only rely on service innovation.

Under the industry long-awaited, handle nets in the field of E-commerce first introduced 12315 green channel, by the industry's wide acclaim.

It is understood that the handle network is not only the first group to open 12315 Green channel Enterprises, but also the first domestic e-commerce field. Handle NET This move will protect consumer rights and interests into a new stage of networking and systematization, clearing the gap between operators and consumers. In order to better service customers through 12315 green channels, handle network set up a consumer protection department, and with the Ministry of Consumer Security, customer service center, call center three departments, according to the seriousness of the complaint problem classification.

Li June, deputy director of the State Administration for Industry and Commerce and the Consumer Protection Bureau, said that as an administrative law enforcement agency, the industrial and commercial authorities, while standardizing the operation of the network, pushed 12315 into the enterprise and led the enterprises to strengthen their sense of responsibility, legal consciousness and self-discipline. Handle NET This is a solid foundation for the electronic commerce industry to dissolve the consumer dispute and improve the service level effectively.

"Users of the World" in the E-commerce industry show. At the time of 315 last year, the handle network put forward "group purchase 315, service 365" slogan, and this year, the handle network opened 12315 Green channel for the industry to introduce innovative service model, to achieve their promise, but also to promote the overall image of the purchase, to promote the development of the entire electric business.