Improve the site user experience, so that more users fall in love with your station

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In today's society, no matter what the industry, all pay attention to a "service", we not only to their own products, service is also better, so that can be consumers like to be recognized by users.

With the rapid development of Internet in China in recent years, more and more enterprises start to use the Internet to promote their products and services, most of the business is in the Internet such a virtual environment, then in such a virtual world is not to pay too much attention to the concept of "service"! The answer is clearly wrong, in this virtual world of the Internet users buy our things there is a certain doubt (can not see the scene of their purchase), in order to eliminate the doubts of everyone, then we need more exchanges with customers, answer their doubts, let them buy the peace of mind with ease.

Take Taobao for example, Taobao compared to some other shopping sites more comprehensive, which settled a lot of businesses, involving a wide range of industries, more comprehensive, at the same time the shortcomings is not good management, how to ensure that thousands of businesses can be enthusiastic for the user service it! So Taobao introduced a user rating function, That is, the credibility of the online shop, I believe that Taobao has a certain understanding of the importance of the shop is aware of it, some time ago Taobao senior executives in order to eliminate Taobao reputation for the benefit of the issue of jail sentence should also have heard, I do not have to say that Taobao will so value the credibility of the main reason is to value the "service" Two words, only good service, in order to long-term development.

Of course, in addition to Taobao, there are also many shopping sites, many of these sites are businesses operating their own, belong to the Independent mall, these mall sex site with our corporate website is almost, are through the improvement of Baidu rankings let more people come to our website, so that our services and products are understood by everyone, However, to get good rankings of the site and the site's user experience and services are related, then how these sites do their own services to improve the site's user experience it!

First, the authenticity of the website information

Whether it's online or offline, we do business to deal with a good faith, do not flatter their own products, to be realistic, especially in the virtual world of the Internet, we often see other people's company to play the ads, their own services said the hype, but when the customer really believe you, chose you, However, when you do not completely forget what you have promised before, you can think of such a business such a service will survive for a long time? So, as a webmaster we need to be realistic, the content of the site to be true.

Second, the site's page to be beautiful

It's also important to want users to buy the design of your product and service website. Beautiful web design can not only give users the feeling of beauty, in some degree, beautiful design will often give users more real feelings, think this is very professional, many webmaster in the site after the online like to put some ads, As a webmaster webmaster I think this is the most undesirable, not only earn less than how much money, more is the impact of the beauty of the site, affecting users to browse the mood of the site, this is the most undesirable.

Third, the opening speed of the website

Many times, when users find your site through your optimization and promotion, point to open your site, but found that the site can not open or a long time to open, which is often your server out of the question, the server can not open or slow to open, so you have to think about whether the space service provider is reliable, quality can be guaranteed, Think about your site in the process of building is not using too much too large pictures and video so that the site opened slowly, I believe that we all have such experience, we open a Web site when the following article list text displayed, and the site above the slide or the big picture on the top of the slow loading, This is the typical site too much use of JS or the results of large pictures, I believe that such a site not many users will like.

Four, the website customer service should be enthusiastic

There are a lot of problems when you surf the web, this will need to consult the site's customer service, we can imagine if the customer service to help users solve the problem, then the client will be a good impression on this site, and in the exchange also gave the customer service to promote their products and services opportunities, If the customer has not been able to solve the problem through customer service, then only one result, that is to close the site, so to avoid this phenomenon of our customer service needs how to do it! First of all, we need to ensure that the website customer service contact is conspicuous enough to make users easy to find, followed by customer service to be enthusiastic, reply to the customer's consultation to be rapid, Try to ensure that 24 hours a day online, to be able to serve customers at any time. (This article by www.zyczd.net Special Vehicle Original, reprint please specify, infringement must investigate)