Quantifying methods for analyzing user experience New era website to grasp the user experience

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New Age information Architects (including web designers, architects, etc.) should be particularly knowledgeable about the Web site's user experience (experience) design method to provide users with a positive and rich experience for the site to improve their interests. In terms of user experience, information architect Peter Morville is deeply aware of the long experience of building information and user experience experience, and he summarizes the user experience (users experience) design A honeycomb diagram depicting the user experience (experience) element is designed, as shown in Figure 1.

Cell Chart of user experience elements

The honeycomb chart is a good description of the elements of the user experience, which the information architect should take into account when designing a website or other information system. This honeycomb chart also shows that a good user experience is not just about usability, but about usability and other important things. Like what:

Usefulness (useful): it means that the design of the Web site products should be useful, and should not be limited to the rules of the superior to design some of the users are useless things;

Availability (findable): The site should provide good navigation and positioning elements, so that users can quickly find the information needed, and know their location, not lost;

Availability (accessible): it requires that website information should be available to all users, this is specifically for people with disabilities, such as the blind, the site should support this function.

Satisfaction (desirable): refers to the site elements should meet the user's various emotional experience, this is derived from the emotional design;

Reliability (credible): refers to the elements of the site if the user can be trusted, to try to design and provide users with the full trust of components;

Value (valuable): it refers to the Web site to be profitable, and for non-profit sites, but also to achieve the desired goal.

This model tells us that the user experience includes a variety of factors, in the site design, such as the reference to these aspects will greatly improve the site design and user experience level. Of course, this is not to say that the site design of these aspects to be exhaustive, but should be based on the site of the environment, site users, information content, such as the construction of three aspects to consider, to find the best balance to determine the site needs to use the user experience elements and the importance of each element in the site.

For further intuitive quantification of the user experience, the 2006 Erez Kikin-gil based on Peter Morville's user experience honeycomb mode, created a user experience measurement chart.

User Experience quantization map

The user Experience quantization chart shows the user experience characteristics of different products or systems by assigning a value of seven factors (the minimum value is 0 and the maximum value is 10) respectively. The size of each project value comes from the results of qualitative and quantitative studies. On the basis of the products tested, the Heuristic interview and questionnaire survey are used. To understand the user's views on seven aspects of the product or system, and to guide the user in scoring seven factors. The user experience quantization can be applied to the entire product development cycle. In the product development cycle, the development of the product or system can be a regular assessment of the development of products or systems, compare the product in different development period of the user experience, determine the product user experience design direction.