Several design elements that can reduce user hesitation time

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When users browse the website or use the software, sometimes do not know what to do, do not know which button or do not know how to choose and choose the difference between. Users get the desired content or services beyond the time can be called hesitation time or daze time. Reduce the user time spent in this area can be very good to improve the user experience.

Here are a few examples of design elements that reduce user hesitation time.

1, limit the user's unnecessary operation

We may have encountered before, install some software, or register an account, you can not directly point to install or register button. There will be a user agreement like, do not agree or check the like. And this choice of options such as consent is not so obvious, but "to determine" "next" and the like is much more obvious. At a time when users will know what to do, do not know why the point can not be determined.

Since "OK" can not point, but why should show it. Maybe developers do not want users to clearly understand the user agreement (King terms what we all know). However, due to industry specifications (previously there was no consent from the user to agree to the defendant's developer), users had to agree. So, since then again small and then hidden, or to the user to select "agree" before the next step. Why not show the big side of it clearly, "OK" and "Next" and other buttons can be displayed after the user has chosen to agree. This will not appear the user hurry "OK", but did not respond to the point of the situation.

In addition, interesting reminders also increase the user experience. For example, the Twitter Twitter microblogging tips below. The traditional will show how many words can be left, this is the pattern and color to show the remaining number of words. The figure below blue for the remaining words, green is the number of words entered. When the bird turns from blue to full green, it means the number of words is full.

2, warning users may be wrong operation

The following figure is the user requirements Apple iPhone siri "tomorrow" at 9:00 to remind the user, take a look at the time is 12:27 AM, so siri require users to explicitly "Tomorrow" is 21 or 22. To avoid the user's misuse.

3, the use of blank pages

Blank pages do not mean that there is no page. Is the user made an invalid operation, to the user to display the page. If you just displayed "Your operation is incorrect" or "Page does not exist," like the 404 error, the user does not know what to do next. Users may turn off your website or software directly.

So, you should be in the blank page to join the guide to the user to continue the prompts or buttons.

4, the steps of the display

Some websites are not necessarily registered or published content is in place, and must go through certain steps to achieve. To avoid losing patience or do not know what they are doing. The display of the steps can improve the user's experience very well.

5, a fool-type operation

Not everyone understands IT or computer knowledge. Once upon a time computer is a professional knowledge to use, or have a dedicated staff for maintenance. As time goes by, many children and less educated people nowadays use computers and software frequently. Most of them do not know and do not want to understand the differences and roles of the various operations. For example, anti-virus, allowing them to choose which disk to kill, clear memory, how to deal with the virus, it makes no sense. These relate to other things they do not want to spend time understanding. All they want is an anti-virus button. So now many of the software has a "one-click XX" mode.

Or landing like the following, automatically fill in the post-mailbox design, but also facilitate the user's use.

These are some simple design elements that reduce the user's hesitation time, which can increase the user experience. A user experience of a website or product is often accumulated from these little bit by bit.

This article from Yunnan Pacific Branch of Information Engineering (http://www.ynynyn.com/website-process/), respect the author's work results, please indicate the source reproduced.