Zappos CEO Hsieh 15 most wonderful anecdotes

Absrtact: Hsieh (Tony Hsieh) is the CEO of Zappos, a professional supplier of shoes for sale in the United States. Zappos is known for its excellent customer service. He also invested 350 million of dollars to transform and revitalize the Las Vegas area, including the construction of a strong local

Hsieh (Tony Hsieh) is the chief executive of Zappos, a professional supplier of shoes for sale in the United States. Zappos is known for its excellent customer service.

He also invested 350 million of dollars to transform and revitalize the Las Vegas area, including the construction of a "Downtown Container Park" (Downtown Container Park) with a strong local start-up culture.

Playboy magazine just published an interview with Hsieh, revealing a lot of anecdotes about Hsieh himself and his company.

The "Playboy" interview is worth reading, and we've counted 15 of the most exotic things readers:

1, Hsieh once received shoesite.com website webmaster sent a voice mail, the purpose is to seek investors. Hsieh deleted the email at a bit. Thankfully, he didn't do that because Shoesite finally became Zappos.

2, Hsieh created an interesting, cheerful and exciting corporate culture, including a Goose photo of Grey Goose vodka, a man wearing a hot dog shape, a back flip, a horse to the 10 floor office on the eve of the Chinese Lunar New Year horse.

3, he will still occasionally to the Zappos 24-hour customer service center in person to respond to customer calls, and allow the company's sales representatives to give customers flowers, handwritten notes or small desserts and other forms of appreciation gift. In 2012, one of Zappos's employees talked to the same customer on a customer service phone for 10 hours.

4, he told Playboy reporter David Hockman David Hochman, he may call Zappos because of anything. "If I had a drink with a bunch of friends in a pub and met a problem we couldn't answer, I would call Zappos and ask," he said. I haven't told anyone about it, but it's true. If you want to know which pizza place is the best pizza in the neighborhood, or if you want to know how many seats you've just passed in a movie theater, maybe you can call Zappos. ”

5, despite running the United States, the largest shoe-type commodity electric Dealer website, but he has no interest in shoes.

6, before the world of Poker famous, he has already participated in that competition.

7. Every day from 8 to 10 o'clock in the morning, he almost has a date. He spends 60 hours a week on Zappos, and another 60 hours on city center renovation projects.

8, he was in the creation of the best-selling book "Transmission of Happiness", has been through the vodka-soaked coffee beans to refresh, help him speed up the writing speed. It took him only two weeks to finish the book.

9, he was at the age of 9 to try to do earthworm breeding business, in secondary school when a badge order to buy and sell, can earn about 200 dollars a month.

10, he used to like shouting loudly, and said that made him believe the "hive switch", meaning that a specific experience (for him, is to roar loudly) can make people feel that they are for a higher purpose, rather than work for self-interest.

11. As a result of his renovation project in the city centre, his order to Tesla Motor Company was the largest in the United States. The city center renovation project includes car-sharing content.

12. He once ate a huge "100 times 100 Burger" with 7 friends at the greasy Hamburg store. The big hamburger has 100 burgers and 100 pieces of cheese.

13, he likes to read about the art of pickup books, and in accordance with the principles of the design of the city center container Park. He was actually trying to lure people into the Las Vegas area.

14. He viewed emails through a system he called "Yesterbox" because he always reads and responds to emails from the day before.

15. He said that if an astute and talented person was zappos out of the door, it must be because he was on the way from the airport to the company Zappos bus drivers bad attitude caused.