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Century Jiayuan is known as the country's largest dating website, with 63 million single members. However, such a Nasdaq-listed "network Matchmaker", but can not guarantee the false identity of registered users of fraud cases, its advertised "serious marriage" is also controversial.
Good luck nightmare
Last May, Century Jiayuan was listed on Nasdaq in the US, with a 11 dollar opening opening. On the eve of the listing, the female member Liu MoU "fails to fulfill the audit obligation" as the reason of the century Jia Yuan to sue the court.
Liu MoU through the century good edge to know a self-proclaimed central financial director of "excellent Men", but after the contact found that the other side, in addition to gender, in the century good margin of registration information are all false. Liu said that the fraud in the century Jia margin of the registration data seriously untrue, and by the site fraud many women for 4 years, and, in her to the century Jia margin complaints nearly 7 months later, the site will be blacklisted.
Hit's "Marriage website first case" to Liu, the court concluded that the century Jia Yuan is not "matchmaking agencies", the website can not verify the identity of the user. Talking about the feelings after the losing, Liu said "pressure is great", because behind her there are a large number of victims of fraud, "substantially heavier than the form, even if the century Jiayuan is the form of Internet enterprises, but its industry is engaged in the introduction of marriage."
Now, the century's share price has fallen to half of the open, as the victim, but also the losing side, Liu used "evaporation of the market value is also a punishment for it" to talk to comfort.
So far, on the Web page of the century Jiayuan, "serious marriage website", "63 million registered members give you a chance to pick one" and other tips are still placed in the prominent position, Liu is quite dissatisfied with this, "no real, how to talk about serious?" "In her view, century Jiayuan treats the victim of fraud arrogant," from beginning to end, century Jia Yuan has never had any staff to contact me to explain or to apologize, "Liu MoU angrily said," century good margin of rudeness let me decide to fight to the bottom. ”
The risk of making friends
Although claiming to have 63 million "single" registered members, but in fact, century Jia Edge can not guarantee that the identity of the 63 million members of the information is "real, verifiable", the century Jia edge of the "low threshold" registration, absorbing a large number of users, but lost the essential attributes of love and marriage "real", the industry analysis, Some of the emerging public dating tools, such as micro-letter, MO, and so on, basic and Century good edge of the user group coincide.
Mr. Liu's acting lawyer, the partner of Beijing East Easy Law firm, century Jiayuan the biggest problem is "do not speak good faith", Century Jia Yuan itself participated in the "Matchmaking service standards" of the drafting, and the standard strict rules to eliminate false information, "Century Jiayuan for this industry standard, should be" said, can not promise. ”
Reporter learned that the registration of the century good edge is very simple, the site does not have any personally identifiable information to make mandatory requirements, simple, no verification of the user registration process, attracted a large number of "underground professionals", about the century Jia Yuan "one-night love hunting ground" of ridicule in the people spread widely. Someone bluntly, "century Jia yuan not realistic name registration, even if caught, is a number." And many of the men who come here are eager to have sex or cheat. ”
Prior to that, a number of media has questioned some of the love and marriage site One Night stand, wedding, bar, wine, fraud rampant, the lack of audit directly led to the site of false identity information flooding, marriage website users have "true and false mo, male and female difficult points", one person multiple phenomenon is widespread.
The current situation of multiple frauds has also aroused public discontent and concern, a recent survey by 0 research consultancy found that the satisfaction of marriage websites is very low, 20.4% of the public are "dissatisfied" with the service, most respondents believe that "the information is not true, the risk of making friends" is now the two major ills of marriage websites.
Legal loophole
In the face of doubt, century Jia Yuan said that the love and marriage website is the information platform for the purpose of love and marriage, rather than marriage agencies. However, the reporter learned from the China Social Work Association, Century Jiayuan is a matchmaking industry Committee members, in addition, Century Jia Yuan also participated in the drafting of "Marriage introduction service national standards."
In fact, it is difficult for the public to defend their legitimate rights and interests when they encounter fraud on marriage websites.
It is mentioned that the new Copyright law Amendment clause increases the joint and several liability of network operators. In the case of infringement, the network operator shall bear joint and several liability with the infringer. "This is the first mention of" network operators joint and several liability "concept, is a legal progress. If there was such a constraint, the outcome of the case might be different. ”
From a foreign perspective, the United States the largest network matchmaker Match.com is a good overseas prototype of the century, the same, because the user does not require the use of real name, the user does not carry out background identity authentication, Match.com has had several cases of user sexual abuse, and a class-action lawsuit in the United States has claimed that more than half of Match.com's information is "invalid, false or fraudulent." ”
However, so far no law can be effective in binding on dating sites. Shanghai Matchmaking Association Secretary-General Jiangmingde (blog, Weibo) previously publicly stated that "at present, there is no specific policy on the network to establish relevant policies and regulations, nor determine which department of supervision." "Carefully said, at present, in the face of fraud, as long as the site timely remedy (pull black, seal, etc.), you can evade legal responsibility, the status quo of love and Marriage website" sad.
Liu told reporters that she is planning to collect evidence to the United States to prosecute the century Jiayuan, she said, for example, in the United States with "Automated system letters" to prosecute the case of marriage and love website fraud, "some of the domestic marriage and love sites also have such problems." ”
However, lawyers for the "Trans-ocean prosecution" the feasibility of expressing concern, first of all, the object of litigation is not clear, "tort in the country, to the United States to prosecute a certain degree of difficulty." ”
Regulatory dilemma
Xu Liugen, vice president of China Social Work Association, said that in the 80 's, with the wave of reform and opening-up, the marriage introduction industry began to market. He used a string of figures to describe the matchmaking mess, "a room, two telephones, three or four people, five or six months to cheat, seventy thousand or eighty thousand dollars."
Xu Liugen said that the matchmaking market has made great strides in recent years, especially the impact of the internet on matchmaking industry, which is both an opportunity and a challenge. However, the industry still has a big problem, before the "three No" state, that is, "no government agencies, no national professional level of community, no industry norms and industry standards", now has a "Marriage introduction service National standards", but not very perfect. Xu Liugen revealed that the Marriage Network service standards of the draft has been sent to the National Standards Committee, awaiting review. "One of the core, is the request real-name system, the network is a virtual world, if even true names are not, love is more impossible to talk about", Xu Liugen that the requirements of registered members to provide real, verifiable personal information is the inevitable requirements of integrity management website.
Regarding the regulation of the marriage website, Xu Liugen said that the Matchmaking Industry Committee is only a level two community, lacks the effective management mechanism, is not the law enforcement unit.
Shanghai Municipal Civil affairs staff said that at present, the Ministry of Civil Administration only for the civil administration of the record of the private non-enterprise-type matchmaking supervision, industrial and commercial registration of business matchmaking by the business sector supervision, but if it is a marriage website, it is not within the jurisdiction of the Civil Affairs Department.
The Ring effect
With the help of the platform of the website of marriage and love, some criminals use false identities as camouflage and bait, which can carry out premeditated crime with low cost and high efficiency. Plato, the ancient Greek philosopher, in the Republic of Juges, told the story of the Invisible Man, and gave him the magic of a ring of gold. In legend, Juges used the power of the ring to sneak into the Palace (blog, microblog), adultery with the Queen and kill the King. Now, the criminals in the hands of the "ring" is the virtual identity, some experts said that the use of false identity login will create a "reckless, do not need to be responsible" subconscious.
Virtual identity caused by marriage and love Web site, "The ring effect" has become more and more obvious, legal experts said, "legal imperfect, false identity information, the weak sense of user protection" is the cause of network marriage fraud, and among them, false identity information is a fatal link.
At the same time, the real-name certification of marriage websites is facing obstacles. Because of the lack of a unified marriage data base and identity authentication system in China, and the technical defects of each marriage website, the cost of identity verification for Internet users is high. In addition, real-name certification although can significantly reduce fraud and other illegal crimes, but also will cause the loss of users, and will cause users of personal privacy concerns, some marriage websites in the promotion of identity certification concerns.
However, the fight against false information, the promotion of real-name certification is the healthy development of love and marriage sites, orderly operation of the necessary options, marriage experts Ouyang said, "Marriage has an important impact on the life of people, marriage sites must bear the social responsibility, to ensure the authenticity of user information, to protect the safety of ”
It is gratifying that there have been some dating sites to promote real-name work, user registration needs to submit real names, ID number and mobile phone number, and through the National Identity certification system to verify. Reporter learned that, through the "front desk anonymous, background real name" operation, can prevent the disclosure of user privacy, but also to eliminate the false identity, a number of people and other phenomena occur.
(Bright net reporter Shine)