Full net buy coupon is exposed expired cannot refund

Public Shao complaints: March 16 This year, I bought a full network (micro-BO) to purchase 4 pieces of a total of 360 yuan in a healthy buffet voucher, but did not notice the validity of these coupons, has always been thought to be expired by the end of May this year, and after the purchase I will also forget the matter. Recently remembered to look carefully after found these coupons valid until April 30. Because I did not consume, so once to the full network customer service advisory whether can refund, but the other side said can not retreat, there is no other solution. Am I going to skip the money? Reporter Shing Feedback: Received Shao to cooperate with this newspaper Sina Shanghai Complaint Channel (@ Shanghai rights Complaint) reflected, the reporter immediately contacted the full network. Reporter See work number 1042 customer service sent to reporters at that time after the purchase of the page Miss Shao found, valid until April 30, and the group buying activities in eye-catching place illustrated "do not support refunds." Customer service said that the event did not participate in the full network of "expired not consumption refund", and is indicated "does not support the expired refund" of the group buy goods, so not in the expired refund scope. But June 4, full network related responsible person replied that, in view of Shao often in full network consumption, the spirit of "consumer first" principle, is willing to refund for her, said Will promptly contact her. Shao also told reporters shortly after the full network of replies expressed satisfaction, and thanked the newspaper for coordination, and said that they will learn lessons.