Industry Conscience! Guangzhou Telecom remaining flow of the month can be deposited into the next month, to seek national follow-up

No use of mobile phone traffic can be all into the second month of their own use, or to give friends to use. 27th, a article on "Guangzhou Telecom residual flow is not clear 0" micro-blog on the internet, many netizens praise the "industry conscience", and many people call for other operators to follow up ...

Netizens "Nanjing News 24 Hours" took the lead in micro-bo blasting material said: "China Telecom (50.55,-0.63,-1.23%) to support the first month remaining flow to save into the next month!" , and posted a screenshot of Guangzhou Telecom's message to users in the post. The text shows: "Traffic at the end of the month?" Save it for the next month! ...... Want to give a friend? No problem! ......”

This micro-bo, immediately caused by netizens around. One netizen "Financial house burst material" message said: "Traffic has fallen!" Industry conscience, Guangzhou Telecom to support the rest of the month to save the flow of the next month! Nanning Seek follow-up Ah! Unicom Seek follow-up Ah! Save the flow of Twitter ...

Many netizens called on local operators to "keep pace". Fuzhou Netizen "Fuzhou Tatsu people will" is the big praise this is "the industry conscience", "Guangzhou Telecom to take the lead in the month to support the remaining flow into the next month!" Fuzhou seek follow-up Ah! ”

Reporter verification: only applicable to Guangzhou Tianyi users

27th afternoon, the reporter contacted Guangzhou Telecom customer service. Customer service No. 50214 told reporters that the company has recently launched a "flow donation activities", but only for the Guangzhou area Tianyi Android mobile phone users.

"From July 26 to December 31, the Sky Wing Android mobile phone users through the Sky Wing 3G Club client to carry out the flow of donations, this month's mobile phone traffic in the next month from the gift to themselves or others, can also be converted into the client currency coins. The customer service officer said. The customer service staff told reporters that this is the first time in Guangzhou Telecom "residual flow is not clear 0" preferential activities.

Subsequently, the reporter dialed Fuzhou Telecom customer service telephone. Customer Service No. No. 36151 said that the Fuzhou has not yet opened the remaining mobile phone traffic can accumulate to use the business for the second month. As to when Fuzhou Telecom will open such operations, the staff said that there is no relevant notice.

In addition, the reporter learned that the other two major Fuzhou operators are currently not open the remaining mobile phone traffic can accumulate to use or give away the use of other people's business.

Attorney: No refund of remaining flow

Recently, Changsha lawyer Liu Ming to the consumer identity, the Changsha operator sued the court, targeted at the end of the mobile phone net package traffic rules. This move "wake up" a lot of consumers, but also the traffic operators on the flow of the end of the 0 behavior of the wave on the cusp.

In recent years, with the popularity of smartphones and mobile internet, mobile phone traffic has almost become the preferred business of most people, for traffic to 0, exceeding the flow of the package fee and other "established" provisions, although some people complain, but few people questioned or the use of legal weapons to win the legitimate rights and interests of individuals

So, the remaining mobile phone traffic should be automatically clear zero? Fujian Chuang Yuan law firm Cai Sibing Lawyers believe that operators and consumers in the signing of a format contract, such as the contract expressly stated "No refund package remaining flow" clause, this clause belongs to the operator to evade legal obligations, relief of their own responsibility "overlord clause", according to the Contract law fair and good faith principle, Operators should return the remaining traffic.

"If the operator does not make an agreement on the clause in the contract, it is an ambiguous agreement, in which case the package flow of the part shall also be regarded as the lawful property of the citizen, and it must be returned to the consumer." "Cai Sibing said.