"League of Heroes" American clothing an employee was expelled for insulting the player

Source: Internet
Author: User
Keywords Employees players
Tags behavior clients customer customer service game games get operational
The latest news of January 20, here's a tip for people who serve as customer service: If you're going to abuse your rights and get rough with your clients in the game, don't play live games. Last week, Riot games, an operator in charge of the "League of Heroes", an operational Action strategy game, (ironically, the game also plans to develop an unprecedented system designed to stop the violent vulgar behavior of the game), using his Justin.tv (a live live platform, Through the camera to the world live to do, similar to the live broadcast of the live broadcast game, was found to play with another player in the game of acrimony, so the angry operator sent the anger to the player's game account.  The player then discovered that he could not use his account to log into the League of Heroes. Account is sealed to note that this employee is not just to scold "your mother a forced" such words.  The employee's mouth was full of dirty, obscene statements, with serious racial discrimination.  Subsequently, the angry victim dialed Riot Games's complaint phone, Riot Games received a complaint immediately dismissed the arrogant operators, their community manager Steve Mascon immediately posted an announcement on the official website: "Dear players, you are good!" At the weekend Riot Games a very regrettable accident, the staff in the live game showed an inappropriate behavior. Riot Games's employees have always been disciplined, and the employee's actions have been a serious violation of the company's norms and the cultural atmosphere that the company has been creating.  We found that his closure of the user account has had a bad effect on our community. The result of our handling was that the employee was expelled forever. In addition, we have further modified our network use regulations to prevent such things from happening. "The following is the official announcement address: http://www.leagueoflegends.com/board/showthread.php?t=452811 (digging the net)
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