Mobile game deduction fee trap in the end is how to deduct the cost?

According to China's voice, "Yang News" reported that the mobile phone in today is not just adult communication entertainment tools, but also become a plaything of children's hands, mobile games are more like children. But parents seldom notice when playing games for their children, and the child may fall into the "deduction trap" in the course of playing the game. How did the charges get deducted? Who's behind this?

Mr. Sun in Hebei Cangzhou recently received a deduction fee message, showing that he was deducted more than 40 dollars, the original is the 5-year-old son playing in his mobile phone games subway cool trouble.

Mr. Sun: This is not a failure, hit the train failed, and then pop up an interface to pay the interface, which is written to pay two yuan game can continue, it is equivalent to not dead this pass can continue, only a certain key, there is no cancellation key, the upper left corner has an arrow is returned, is gray, It is the bounce out of the interface is particularly large cover more than half a screen, the upper left corner of the arrow or gray, my family children 5, 6 years old, he knew the two words is OK, but he did not know is the deduction of money.

In a similar situation, Ms. Liu in Shijiazhuang, she gave reporters show the deduction of SMS display, remind you have been successfully purchased by the Hangzhou Poly Edge Co., Ltd. to provide the application of daily Q War, article name Speed machine gun gift bag, the amount of 10 yuan.

Ms. Liu: The child is playing this every day Q war this game, it will pop a window, the child point that fired bullets, accidentally will touch it that key, directly into the payment of the key, also did not return, directly confirmed the payment, that is, after seeing too late to return, there is no return of the key, directly paid, Payment will be received after the text of the message, has been deducted fees.

Is there any way to stop the charges being deducted? The reporter consulted China Mobile customer service personnel, the other side said, the game cost is charged by the game merchant, the operator only is withholding. There is no technology to stop players from deducting fees.

Customer Service staff: The game is you click on the button once, there is no password, as long as you that game is two times to confirm it. But this is your mobile phone software lady, I can not help you off this side, if you say like your card business, then I could give you off, but this sorry, I can't shut. Yes, the current words are not, you can only uninstall that mobile phone software, because this is the software on your phone, this is not a business card.

The reporter then calls the China Telecom customer Service phone, the solution is still to uninstall the game.

Customer Service staff: if the opening of the long-term (business) can help you cancel, however, if it is a single click, it can not solve, it is already a single deduction fee, you click it once, unless you play the game unloaded, there will be no such situation, this is not intercepted. Because you are under the game, is deducted by the game, the function of the game is not the telecommunications business, so this side is unable to deal with. Reporter Chelli