Consumers from the 1th shop network to buy JuJube moldy manufacturers compensation 10 times times the purchase price

No. 1th Store Moldy JuJube has been the Food Network shopping encounter storage problems Liu is the rapid development of sales of food-oriented e-commerce industry, is facing the problem of warehousing management, such as food products for temperature, storage environment needs higher requirements.　　The "only for a better life," the comprehensive online shopping center 1th shop, recently let an ordinary consumer's life experience unpleasant. Yesterday, Mr. Feng, who lives in Shenzhen's Futian District, told reporters about his bad shopping experience at Shop No. 1th recently.　　May 20, Mr. Fung in shop 1th bought two packets of 148 yuan A good think you super health love dates, did not think, the whole package of products almost half have moldy, and the production of packaging printing date of February 20, 2011. The next day, Mr. Fung contacted the number 1th shop customer service to solve the problem, customer service after the receipt of the inspection, confirmed that the product is from shop 1th Guangzhou warehouse issued. But then, "Shop No. 1th soon kicked things to a good miss you Shanghai supplier processing, these 10 days are basically my active contact 1th shop, they rarely contacted me.　　"said Mr. Feng. After nearly 10 days of coordination, Mr Fung yesterday from the good miss you Shanghai dealers have been 10 times times the compensation, but his question is not solved-the product of the problem is a case or a batch of goods have problems? In what aspect does the product mildew occur?　　Is the supplier's own products have problems, or store 1th warehouse environment problems? Previously, 1th shop related people told reporters, when the consumer complaints and need to compensate consumers, shop 1th need to determine their own and suppliers to the end who is responsible and then pay.　　Mr Fung said he received a good miss you the date industry indemnity, according to the principle of shop 1th, it seems that the responsible person is the supplier side good miss you jujube industry Shanghai branch. However, through the exchanges with store No. 1th and Shanghai suppliers, Mr. Feng found that the supplier itself felt very aggrieved. "Our warehouse central air-conditioning is open for a day, but they (store 1th) of the warehouse temperature reached 30 degrees Celsius, you think, so hot, No."　　"Shanghai suppliers to the relevant staff to explain to Mr Fung, stressed that their supply to store 1th products undergo a rigorous test, there is no problem." "Shop No. 1th is our big customer, what problems are generally let manufacturers come forward, we for customer satisfaction, is generally within the scope of the law to meet the needs of customers."　　"says a supplier at store 1th. Reporter Call 1th shop related responsible personnel to understand the situation, the other told reporters, shop 1th in the purchase, inspection, delivery and other links have been strict control, at present, the first time after the receipt of consumer complaints have all the same products off the shelves and back to the supplier side. No. 1th store related personnel said, "This red jujube water more, a period of time before Guangzhou weather temperature rises suddenly, in the sealed bag moisture evaporation, is the main cause of mildew." "But when the reporter cross-examine, is in the supply chain or Warehouse moldy, No. 1th Shop has not given a clear explanation."　　E-commerce enterprises in the custody of food products, whether the need for special storage conditions?　　Excellent Amazon related responsible told the reporter, excellent amazon for the storage of food products have strict management, warehouse all the food is kept in a special temperature zone, through air-conditioning temperature regulation, to ensure the safety of food quality. Shop No. 1th believes that the product in the shelf life of Mr Fung encountered a problem is only a case.　　No. 1th store Guangzhou warehouse for food products are similar temperature-controlled areas, cool dry areas such as storage, including JuJube foods stored in a cool dry area, there will be irregular random staff to ensure product quality. However, Mr Fung's purchase of this product packaging indicated that the storage method for low-temperature storage, rather than cool and dry storage.　　According to store No. 1th stores the JuJube food in the cool dry area, this or is the cause of the product mildew problem. "In the area of E-commerce competition in the Red Sea, I bought a net, shop number 1th. These sales of food-oriented e-commerce enterprises are almost a black horse posture in front of consumers, is attracting more and more consumers to try, but it is also faced with a series of problems to solve, such as food products for temperature, storage environment has a high demand, This increases their warehousing costs and, on the other hand, the most basic services they should do.　　"Industry analyst. E-Commerce Research Center analyst Fang Zhi told reporters that Taobao did have provisions related to the state compulsory QS certification of the 28 categories of food, businesses in the release of goods must be the production license number and other related information complete, but for other involved in food sales E-commerce enterprises in the sales and warehousing provisions, is still relatively vague, more rely on the company's own strict checks.　　When the safety of food sold on the internet is questioned, it is not just the consumers who are harmed, but the enterprise itself. So far, one store says the problem is still under investigation.