Ecshop eshop Shopex Hishop Shop system service Comparison

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For several days to domestic CMS manufacturers to do the evaluation of services, netizens reacted very strongly. Today bang also the domestic shop vendors provide services to do a review, and strive to evaluate the perfect product line, hehe. The previous two reviews can be viewed here:
http://www.admin5.com/article/20080701/91625.shtml (Popular CMS service evaluation)
http://www.admin5.com/article/20080702/91791.shtml (Popular CMS service evaluation continued)

Today's shop services I chose the Sing Ecshop, eshop, Shopex, Hishop shop, such as several well-known online shop system to compare. It should be said that products and services have always been manufacturers to attract users of the two magic weapons. Product first, the product must first meet our needs, otherwise the service is no good. However, I looked at a few products of the function seems to be similar, you have I have, I do not have tomorrow will have. than research and development strength, discuz must be strong, people have more money, products are really good. But Shopex is also not weak Ah, there are moving easy eshop How is also the domestic oldest manufacturers, their strength is not necessarily worse than discuz.

To get to the point, the following same I put Hishop, eshop, Ecshop, Shopex to provide services to users divided into the following projects for comparison: 1 product use Help manual, 2 video tutorials, 3 online training, 4 product faq;5) site on the details of the product description. These projects are all of us to spend some time on the Internet to check, you can see, I am here to take a moment for everyone also for my own collection summary.

1, Product use Help Manual (user manual)
The product use Help manual is the key to our ability to quickly grasp the functionality of this product, so it is important to have a well-designed product manual.

Easy eshop User manual can be viewed here:
http://tech.powereasy.net/handbook/SiteFactory_CMS/
http://tech.powereasy.net/handbook/SiteFactory_eShop/
Shopex User manual can be viewed here:
Http://help.shopex.cn/help_472/help_shopadv.html
Sing Ecshop user manual can be viewed here:
Http://www.comsenz.com/resources/doc/ecshop
Hishop User manual can be viewed here:
Http://www.92hi.com/down/down_2.htm
Http://help.92hi.com

2. Video Tutorials
I have done video tutorials, a seemingly simple video tutorial often takes a lot of energy and time to do, so I think the number of video tutorials can reflect the extent of the system for the user's service support.

Related data:
Moving easily eshop:http://qihang.powereasy.net/lectures/index.html
Http://qihang.powereasy.net/Announce/Special/Schedule/Index.html
Shopex:http://www.shopex.cn/guide/tutorialslist.html
Sing Ecshop:http://www.comsenz.com/products/ecshop
Hishop:http://www.92hi.com/down/down_3.htm

3. Online Training
Online training should be a very special link, it is a can and netizens on-line real-time interactive communication support services, and this point I seem to see only dynamic, hope that other systems can be strengthened OH.

4, official Website product Technical Documentation Support FAQ
Technical documentation is very important, after sorting and editing FAQ, often can help users to reduce a lot of search solution time. And another method is that we are commonly used forum questions and answers, forum popularity, the theme of how much, should be able to show the system in answer to the question of the speed and quality of users.

5, the website to the product introduction meticulous degree
More conventional one, the site is the first user to understand the product of the channel, the better planning, the more detailed website introduction can let users quickly have a general understanding of the product, and decide whether to continue to try this product. Too simple to introduce, so we will have to try to understand the product-this is a very hard thing.

Related data
http://www.powereasy.net/Product_Service/SiteFactory/eShop/
http://www.shopex.cn/products/ shopexsingle_intro.html
Http://www.comsenz.com/products/ecshop
http://www.92hi.com/products/products_1_ A.htm

From the above situation, in the shop system developers easy to provide free service is still doing the best. Whether it's a product Help manual, a product tutorial, free online training, a forum, and technical support on the official website, it takes a lot of effort. Compared to other systems vendors, Shopex is also very good, a variety of information documents are very complete, especially recently launched the service Industry Program, forum popularity is also higher; Ecshop is weaker, except for the product, the documentation and help are less, but its forum is also OK, In addition, Ecmall seems to be released soon; Hishop document support is OK, the forum is somewhat weaker. The extent to which

can be viewed from a vendor's free service should be able to see how much the company attaches to customer service. If free services can be taken seriously, there is no reason to doubt that their services to business users will be poor. On the contrary, free services do not do well, business services can not be said, may be good or bad. In this regard, perhaps this article can also be used as other money to buy online shop system and services of the gay purchase reference one bar. Of course, the specific choice, but also to continue to carry out a number of vendors in the pay service between the detailed inquiries, more to the forum, Baidu search under the user evaluation, the most critical, but also carefully study good service contract:)