System Function Call

From passive service to active marketing Air China call Center officially launched in August 2006. Over the past two years, it has made unprecedented sales for Air China. Only 2008 1-September, the total sales of the call center was up nearly 100% from the whole of 2007, and the customer satisfaction rate of telephone service was more than 95%. Before that, Air China had only a fragmented hotline service in the country, and almost every business department had a small telephone seat without a national uniform number. These decentralized hotlines lack a clear positioning, their function is still basically stay in the answer to the consultation or acceptance ...

May 27 Afternoon News, the Ministry of Transport today drafted a request for advice, the notice for the "on the promotion of mobile phone software to call cars and other taxi call service orderly development Notice (draft)" (hereinafter referred to as "notice"). The draft notice has a total of 8 provisions: further promote the coordinated and orderly development of all kinds of taxi call services, speed up the realization of taxi service management information sharing, the strict driver terminal software distribution and use management, the gradual realization of taxi call service unified access management;

Intermediary transaction SEO diagnosis Taobao guest Cloud host Technology Hall I visited the Bertelsmann book readers call center--150 employees serving more than 1 million readers nationwide, annual average processing of more than 4 million calls, outside the dial more than 2 million, SMS Send, reply to e-mail, the total number of letters are nearly 1.5 million. 　　I am very touched by this kind of telemarketing mode, especially the initiative to the core members of the phone recommended books marketing model. ----Huang Yuhai has always been, I have been puzzled whether the E-commerce platform need call center this ...

At the July 22 Millet Annual conference, Lei although not to bring a new MIUI system, but it said August 16 for the MIUI 6 held the exclusive conference. It is worth mentioning that the new MIUI system will no longer be named with the V header, but more concise number 6. MIUI 6 coming out next month of course, the name is not important, the key is whether the new system can bring us new things. In fact, Lei in the press conference, in the future MIUI 6 system in the dial-up call link to do a detailed explanation. For now, MIUI 6 ...

According to the website of the Ministry of Transport, the Ministry of Communications recently released the Notice of the General Office of the Ministry of Communications on Promoting the Orderly Development of Taxi Services on Taxi Calls by Mobile Phone Software. The Circular requires that local transportation authorities should step up the unified access and management of taxi call service. At airports and railway stations, a unified taxi dispatch service station or a waiting queue service place should be set up. Taxi drivers should obey dispatching command and queue waiting passengers in sequence. They are not allowed to queue in waiting area customer. Full text of Notice: General Office of Ministry of Transport on Promoting Mobile Phone Software ...

An enterprise to develop e-commerce, to involve internal management of ERP, chain up and down the manufacturer's supply chains, but no matter how the enterprise development, are inseparable from customer contact, how to establish an effective customer contact channel is the first consideration.   Then in the e-business type Enterprise to face is through the network and the telephone establishment such link, also namely the website Electronic Mall and the call center to support the electronic Commerce application, we first based on this angle analyzes the enterprise business model, to see how call center and the electronic Mall unifies to promote the electronic Commerce application. How to Group ...

Call center, in the past a long time, are financial, insurance, aviation and other large enterprises exclusive products, high total cost of ownership, long time to build, professional operation and maintenance problems ... Whatever it is, it discourages small businesses that want to own call centers or call center seats. With the increasing demand of enterprises and customers and the maturing of cloud technology, the cloud call center, the new call center Leasing service, is challenging the traditional model. In recent years, along with cloud computing together with the growth of the day-run financing and other calls ...

Familiar with Coloros's friends must be very clear, the system provides users with a very convenient smart gesture operation, here is involved in the black screen or the state of the screen some quick gesture operation. At the same time, Coloros also built a richer range of motion-sensing operations, such as intelligent calls and space-separated operations. In today's time, the author wants to introduce to everybody is the motion induction intelligent call operation function. Coloros Screen capture Smart call refers to the user to call or answer the phone when some of the specific unconventional quick operation, including body sense dialing, body sense to listen ...

While the cloud computing industry as a whole is still in the conceptual phase, cloud computing based on SaaS mode has been applied to the call center field. Last year, the cloud Computing call center industry developed quite quickly, not only the application is mature, the coverage is extensive, and the business model is more and more mature. 2012, with the cloud Computing call center in the field of business model, application technology, service capabilities and other aspects of continuous development and innovation, cloud computing in the industry's development is expected to achieve a greater breakthrough. So what is the trend this year? Increased risk capital ...

As we all know, in the past, the insurance company's call center is the basic use of the self-built mode, in the early stage of construction needs to be accurate analysis of their own needs, and the product selection, suppliers, integrators repeated demonstration visits. In the process of construction, it is necessary to draw a lot of manpower and material resources from the main business, to participate in the system construction, the system will often happen successfully on line, but it is found that the system function is different from the actual demand because of lack of experience. For insurance companies, there is no more time-saving, more worry, more flexible, more economical call center solution? In recent years, with the Cloud technology-based SaaS ...