Porter's Law
When subjected to a lot of criticism, subordinates tend to remember only the beginning, and the rest do not listen because they are busy thinking about arguments to refute the initial criticism.
by L., British behavioral learner W. Porter
Comments: Always stare at the mistakes of subordinates, is a leader's biggest mistake.
In many cases, when the subordinates make a mistake, ECD will criticize, and sometimes even scold the staff garters. In their view, it seems that this will play a role in the deterrent, to reflect the seriousness of the rules and regulations, to show the majesty of Leadership managers. In fact, sometimes too much attention to employees ' mistakes, especially some non-essential errors, will greatly discourage the enthusiasm and creativity of employees, and even create a confrontational mood, which will produce very bad results. Therefore, in the management affairs, we must learn to tolerate subordinates ' mistakes. But tolerance does not mean to be a "nice guy", but to put yourself in the shoes of subordinates. At the same time criticize not forget to affirm the merit of the subordinates, in order to motivate their enterprise, and effectively avoid hurting their self-esteem and self-confidence. A manager who knows how to look after all of his face will not only make the criticism have the desired effect, but also get the strong support of his subordinates.
In the management of science, two different theories have been formed, according to the two different understandings of human nature as being virtuous or evil: x theory and y theory. Y theory thinks that people are for the better, so management should be motivated, through incentives to motivate staff to work enthusiasm, improve efficiency. X theory that people are to evil, management should be based on punishment, through severe punishment to standardize employee behavior, so that employees outside the system under the constraints of norms, focus on work and improve efficiency. Do you like x theory or y theory?
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