Handle Nets rookie customer service to star customer service, set up a good service system

2012 will be the group buying industry rectification period, but also group buying enterprises began to self-discipline one year, the situation will be effectively eased complaints, consumer benefits can also be protected.   Recently, the domestic group purchase site leader handle network announced in Beijing, Guangzhou, Shenzhen, Chongqing, Hangzhou, Hefei, Nanchang, Suzhou, Wuhu, Nanjing 10 cities opened 12315 Green channels, under the supervision and guidance of local industry and commerce departments, fast and efficient resolution of consumer disputes, improve consumer satisfaction. As a handle network a "senior" customer service staff, Li Xiaomin this year successfully selected as the handle mesh star customer service title. ...

Handle nets to join 12135 Green channel to bring long-term benefits for group buying enterprises

After some of the tragedy, group buying industry, the threshold is more and more high, how to use resources to improve their various aspects of service, to create a brand of integrity, to become a new competition for group buying enterprises.   With more and more electric dealers out of the "service Upgrade card", the domestic well-known group purchase website handle network also lead the business, the first to join 12135 Green channel. For thousands of of thousands of people to buy enterprises, to maintain consistency and quality of service is critical. Handle nets become the first domestic group buying industry green channel Pioneer, has its own extremely clear goal, that is to enhance the user experience. From the explosion of ...

The net buys the low price cosmetics unexpectedly is the empty bottle

Northeast Network March 15 News of Harbin residents to Harbin Daily, she reflected in the online low-cost buy a bottle of cosmetics, can receive the goods opened packaging found, spend 96 yuan money unexpectedly bought an empty bottle. According to Ms. Zhang, 6th, she saw a low-cost online cosmetics information, and then logged in the "dyed makeup network." See oneself used a brand of eye cream dozen 35 percent sales, only sell 88 yuan and 8 yuan freight, then bought. 11th, she received the mail, opened the package to see, the box is only an empty bottle. She immediately login to the website, find a customer service phone, ...

How to choose online shopping? The shopkeeper bookmark Net tells you

Now the advent of the internet age in China, people's lives in all aspects of infiltration and change even beyond the expectations of people, especially for young people, the network even means the majority of life.   Because from the network to obtain information from the broad and hand to the swift, various types of E-commerce platform springing up to become people's life guide, the role of the network to the population consumption is continuity and permeability. In the domestic strong market demand naturally brought business opportunities, Taobao for the representative of the rapid rise of the network. How consumers choose then becomes a science. may wish to know to write the shopkeeper bookmark ...

Zhang Yongji analysis net buys baby child product risk, remind Netizen beware trap

China Economic network Beijing March 15 (reporter Zhang) March 15, China Economic Network parent-child channel "Happy Life Home" 3 15 Special program Please come to the "China Consumer newspaper," Child consumption supervision and guidance director of Zhang Yongji, in the program he analyzed the internet to buy baby products will bring risks,   and suggested that users, especially the new mother to rationally buy baby products, beware of online shopping traps. "China Consumer newspaper," the director of children's consumer supervision and guidance Zhang Yongji a visit to the China Economic network "Happy Life Home" 3 15 special program. China Economic Network reporter ...

Dangdang Related person: Honesty is the business of the body of the

Now, the domestic http://www.aliyun.com/zixun/aggregation/5543.html "style=" FONT-SIZE:13PX; line-height:1.6; " >B2C the rapid development of E-commerce, network shopping into the mainstream, consumers have been unable to prevent the temptation of online shopping, but the network to bring us surprises at the same time also left a lot of problems, today we are more concerned about the follow-up service of online shopping, such as ...

Xu Long: Electronic payment has the advantages of traditional payment method incomparable

The current electronic commerce regulation construction lags behind, market access, service supervision system, credit system, statistical monitoring system, industrial investment and financing mechanism urgently need to be established. Internet shopping in the field of infringement of intellectual property rights and counterfeiting fake and shoddy products, such as illegal and criminal phenomena occur, once the network infringement, the locking of infringement evidence, the difficulty of obtaining evidence of infringement, to solve the problem of infringement disputes.   Trustworthy, safe and convenient online shopping environment is not complete. CPPCC member, Suning Appliance (002024, shares bar) chairman Jindong's "on the standardization of E-commerce market order to improve the relevant legal system ..."

Zhou: Electric business has become an important channel for small and medium-sized enterprises to develop domestic and foreign markets

How to use the growth of e-commerce market in recent years to promote the development of small and medium-sized private enterprises in the national two sessions on the hot topic.   At the meeting, several representatives considered that the development of e-business in the "high cost era" of SMEs would help to reduce the operating costs of enterprises, expand domestic demand market and stimulate employment growth, and suggested that the development of E-commerce should be promoted under multiple management, so that private enterprises could release development activities and potentials in the information age. "E-commerce has become an important channel for many small and medium-sized enterprises to develop domestic and foreign markets," said Zhou, chairman of the National People's Congress and Xinguang group. With the traditional business model ...

Illegal website with "3 15" to make the dough, Li Ghost and the Tao

According to reports, 3 15http://www.aliyun.com/zixun/aggregation/3312.html "On the eve of the > Consumer Rights Day, some illegal websites to see" Consumers expect rights and companies fear exposure "this special market, Take consumer complaints information to the enterprise to delete the charges, happy day into tens of thousands of, will be "3 15" into a "rich festival." According to the media reporter, only Beijing illegal "3 15" Network ...

"Group Purchase management opinion" is very strong, but with the reality seems a little disconnected

Recently, the State Administration for Industry and Commerce issued the "on the strengthening of network group buying management of the views", issued to all over the administration of industry and commerce, market supervision authority, to standardize the total number of users and deal with the rapid growth of transactions caused by a variety of market chaos.   Careful study of this "group purchase management opinion" of the full text, will find that the State administration of industry and commerce this time to do a great deal, if the strict implementation, or will be the whole Chinese group buying industry market pattern has far-reaching impact. According to the severity of market impact, "group purchase management opinion" in the focus of attention ...

Regular ticket sales point number may only be "shops" 10%

Oriental Network March 16 News: According to the "Morning News" report, Yesterday, Southern Airlines (600029, shares bar), http://www.aliyun.com/zixun/aggregation/30328.html "> Spring and Autumn Airlines are issued consumer reminders, Because of the numerous phishing sites, consumers are easily deceived.   According to Avic's estimates, the number of regular ticket outlets may only be "shops" of 10%. Yesterday, the Southern Airlines, spring and autumn, etc. are issued consumer reminders, remind consumers beware of "...

Big Brother will also encounter new problems, Ctrip can walk through this sill?

Big Brother will also encounter new problems, even the once seemingly stable ctrip. It is not uncommon for the leader to encounter difficulties.   When faced with industry change and the unexpected impact of new players, they often exposed the weak behind the strong: high cost, conservative mentality, innovation, all kinds of factors mixed together into a lethal toxin. Ctrip's fourth-quarter earnings showed a year-on-year increase of 18%, down from 39% in the same period last year, and a net interest rate of 27%, down from 37% in the same period last year. Since last April, Ctrip's share price has fallen from 50 dollar highs to 2.

Illegal "315" web site into a blackmail spree

Reporter survey, only in Beijing area, there are hundreds of illegal "3 15" website. These websites publish consumer complaint information, rely on the charge of the business of public relations and deletion of stickers for profit, the day into tens of thousands of yuan, and consumers from beginning to end are used.   According to the practitioners, 3 15 the most complaints before and after, but also they earn the fastest time, business volume can double. For consumers, "3 15" is a helpless festival, for businesses, "3 15" is a scary difficulty. Only ...

Will the electric dealers come in the winter?

Economic leader: Recently, the electricity business in a variety of news, first star morning and fall, the United States Lele was pirated infringement, and then the civil strife, PPG poured out, and at the beginning of the year there are a large number of group purchase site out of the capital chain crisis ... The perception seems to be that China's e-commerce is facing a crisis similar to that of the Nasdaq bubble that popped up before 10.   Do you think that the electric dealer's winter will come in this spring? Zhao Wei-min: China Household Electrical Appliances Association secretary General Xu Dongsheng once said, online mall is the future development direction of home appliance channel. There are already many venture capital at home and abroad because of optimistic about the future of China's electricity business ...

Ministry of Commerce spokesperson Danyang: There are real problems in the network retailing field but controllable

In response to recent complaints from http://www.aliyun.com/zixun/aggregation/3312.html "> Consumers on 820.html" > Network retailing, the Ministry of Commerce spokesman Danyang said 15th   Although there are some problems in the field of network retailing, but the basic situation is controllable, recently drafting and promoting the Internet Retail management regulations. Danyang said that the Ministry of Commerce also promoted E-commerce industry organizations to further improve the network ...

Tourist season beware of black ticket traps

During the peak tourist season, online travel booking tickets, hotels have been cheated has become a tourist complaint hot spots. According to industry sources, black agent through the purchase of tourism keyword ads and search engine optimization, so that the Shanzhai site in the search rankings in front, once the consumer into the Shanzhai site to buy tickets, then the fake customer service phone, falsely claiming that the ticket purchase failure, or the use of customer return to sign the need to combine ATM fraud,   Trick consumers into transferring cash from their accounts. In addition, the black agent may also be false air tickets, fake itinerary to lure consumers fooled, after the receipt of tickets, ...

Group buy industry watershed, group buy elimination speed

Our News (reporter Changyan) "After the first two years of bedding, the entire market pattern has been differentiated, the elimination of speed." "In the group buying industry, the ice fire is becoming more and more clear, the United States Group Network CEO Wang in an interview with the bold prediction," 99.5% of the group buying site will be closed. "Group buying industry watershed 2011, group buying experienced a roller-coaster development curve, from the first half of the sharp frenzy of" Thousand-Regiment war "rapidly evolved into the second half of the" bulk disappear. " Third-party 800 of the relevant data show that 2011 has more than 2000 group buying site as a whole ...

Where the customer inventory up to 1.445 billion yuan? Did the CFO leave?

China Economic Network, Beijing, March 22 (reporter Dandan) from the end of last year, about van products of all kinds of rumors constantly: senior management turnover, layoffs, capital chain break, failure and so on.   Recently, there are rumors that every customer prudential goods, inventory backlog of up to 1.445 billion yuan, the company will cancel the IPO plan, the chief financial Officer Zhu Jiwen has left, where the customer again stood the cusp of public opinion.   Stock up to 1.445 billion yuan? Recently exposed in the media where the goods listed materials, as of September 30 last year, the total inventory of customers as high as 14.45 ...

When the user: Where's my money?

Where's my money? Emergency freeze of all account balances March 20, Dangdang announced that, in view of the net of individual consumer accounts stolen, the balance was embezzled, in order to avoid the loss of users, the urgent decision to freeze the balance of all accounts and gift cards from March 19 to 21st. The data shows that the number of Dangdang cumulative users in 2008 exceeded 20 million, as at the end of 2011, the number of active users of its web site is 6.6 million. Shanghai Big Bang law firm yunting lawyer to reporters that if the user information is determined by the Electronic business site leakage, businesses should bear compensation ...

Excellent Purchase network CEO Xuejun:, excellent purchase network was founded in the first hundred Li Group 200 million U.S. dollars investment

Xuejun, CEO of the network, said today that the establishment of the network was the first hundred Li Group 200 million U.S. dollars investment, of which 100 million U.S. dollars already in place, the future will introduce new investment institutions. Xuejun said, different from other electric companies in the development of the instability, the development of Tesco is a planned development. "Relying on strong financial background, excellent purchase network and suppliers of the settlement is guaranteed, there is no arrears of money, funds settlement problems." "Xuejun said that in the strategic objectives, the network is not a hundred Li own brand merchandise online sales channel extension, the long-term goal is to establish a" high-quality fashion ...

Total Pages: 868 1 .... 711 712 713 714 715 .... 868 Go to: GO

Contact Us

The content source of this page is from Internet, which doesn't represent Alibaba Cloud's opinion; products and services mentioned on that page don't have any relationship with Alibaba Cloud. If the content of the page makes you feel confusing, please write us an email, we will handle the problem within 5 days after receiving your email.

If you find any instances of plagiarism from the community, please send an email to: info-contact@alibabacloud.com and provide relevant evidence. A staff member will contact you within 5 working days.

A Free Trial That Lets You Build Big!

Start building with 50+ products and up to 12 months usage for Elastic Compute Service

  • Sales Support

    1 on 1 presale consultation

  • After-Sales Support

    24/7 Technical Support 6 Free Tickets per Quarter Faster Response

  • Alibaba Cloud offers highly flexible support services tailored to meet your exact needs.