Micro Blog Concept
is a kind of informal mini blog, a typical web2.0 spirit manifestation, is a kind of instant messaging system; its biggest feature is integration and API open, you can through mobile devices, Im Software (gtalk, MSN, QQ, Skype) and external API interface, and other channels to your micro-blog to publish messages.
Micro-blog representatives are: Twitter, Sina Weibo, rice, muttering and so on.
Micro Blog Business Value:
Customer relationship---Establish a good reputation and interactive relationship.
Crisis management---crisis, direct to the core of the crisis, defuse the crisis.
Reputation management---through monitoring with brand reputation, a good user experience.
Event Promotion---as the source of event information, activating event propagation.
Product promotion and sales---moderate promotional product activities, discounts, new products release.
Internal communication---through micro-blogging organizations can communicate within, multinational enterprises, cross-regional organizations.
have been talking about foreign twitterhttp://www.aliyun.com/zixun/aggregation/9046.html "> marketing cases, social media marketing cases, China also has a number of enterprises in social media, such as happy Net, Sina Weibo, According to Tangxing observation, the current level of social media participation is higher than the enterprises: financial magazine, Southern Weekend, the first financial, incredibly the home, where customers prudential products and other enterprises.
The attached figure is the official account of the Sina Weibo blog:
Micro Blog Eight tips:
1. Learn what other companies are doing with micro blogs (domestic/foreign companies)
2. Need to use microblogging retrieval tools to retrieve components to monitor corporate branding, products and related topics
3. follow/follow those micro-blogging users who have similar hobbies and communicate their brand information.
4. To ensure the day-to-day micro-blogging dialogue, the formation of institutionalization, normalization, continuity.
5. Get advice and feedback from your follower/followers.
6. Guide users to participate in joint creation, participate in the company's activities, new product development.
7. Abide by some established ethics and norms in social media. For example: Tweets need to be transparent (activity preferences, discounts, crisis information), respect for all social media participants (followers, adherents), and ensure that tweets are meaningful, anthropomorphic, and emotional;
8. The Micro-blog account will be properly published, and corporate portals, blogs, videos, pictures and other components of integration.
Micro-blog Four taboo:
1. Use microblogging not just to promote advertising, product information, not only tweet, need to follow other people to talk to them.
2. Do not use micro-blogging to record daily chronological, make sure your tweets are valuable, entertaining, and share value.
3. Do not excessively forward RT, to maintain a moderate amount of tweets message.
4. Do not panic, encounter micro-blog negative message, you should retrieve the relevant messages, understand the situation and then contact the relevant customers, can not be rushed to publish a reply or statement.
Conclusion: The core of social media is to exchange, participate in the dialogue, and actively explore the value of new media marketing.
Tangxing
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