"Monkeys" in team management--on the decision-making of entrepreneurial team

Managers often experience that when you run a meeting and rush to the next conference, a co-worker suddenly stops you and says there is an important problem to be solved. The simplest answer is, of course, that I go back and think about it and run to the meeting. But the result of your casual answer may be that the responsibility for the decision is shifted from that co-worker to you. An image of the analogy is that you have a monkey on the back "-The monkey is difficult (refers to monkeys management law), the responsibility of each person on the shoulders of monkeys, too easy to jump between employees. Every time you encounter this situation, you want to solve it, but there are two problems. First, the information is not enough, the second is hurried, not enough time, not enough to make decisions. If every day there are 3, 4 times similar monkey "problem, the result is that the enterprise lacks the decision person, in the execution aspect unavoidably encounters the question." To this end, William Oncken, with a wealth of management experience, presented a solution to the Harvard Business Review: At this point, the employee has 5 choices: Wait for instructions to ask for help and ask for approval Xianzhanhouzou, and immediately inform Xianzhanhouzou, But wait until the next one-on-one meeting to tell the top two choices to be the worst, because it doesn't solve the problem, it just shifts the responsibility for the decision. The right thing to do is that managers should trust their employees to choose between 3 and 5, but be sure to meet again and allocate enough time to discuss the best solution. In the longer term, not only can the problem be effectively solved, but it can also cultivate the trust among the team members, analyze the problem and solve the problem, and then make the manager's work more efficient and achieve the result of winning. This approach is sustainable, the ability of the staff is continuously improved, and the execution of the manager can be swift and efficient.