Understanding the trend of 15 science and technology enterprises in the future from consumer behavior

Each trend is trivial at first, but in the end it can bring about great changes in people's lives. Just a few years ago, social media was just popular among young people, but now each of us uses it to communicate, to see where we eat, and some people even dump girlfriends in social media. How do we choose to shop? Can wearable technology last? How often do you play the phone more than the average person? Companies need to keep a close eye on consumer behavior and thinking to understand what is happening today because if they don't think about it, they will be eliminated. This article featured 15 trends that could have an impact on future business. 1, it may sound like you are, but social media makes it easier to break up. 29% of young people find love through Facebook, while 33% of young people break up with each other through social media or text messages. 2, we will look at the average every 9.6 minutes mobile phone (according to 24 hours per day) General mobile users will see their mobile phone 150 times a day. According to the analyst, Mary Meeker, people usually look at their phones not to confirm time. 3. The content on the internet will grow at an alarming rate during the period from 2010 to 2013, the contents of the Internet were quadrupled. Google has 2 million searches per minute, people will upload 72 hours of video content per minute on YouTube, and there will be more information on the Daily Mail website. 4, we will watch more video online by 2017, 90% of the Internet traffic will be brought by video. According to the Cisco White Paper, the total time to watch video on the global Internet is over 5 million years. 5. What are we going to do with our friends, or where are they going? The reason that 66% of young people visit a store is more curious because their friends have "signed in" there. "Social media is more socially social, not just technical," says Brian Solis, who says companies that do not value it will stumble. 6, Mom, I'm sorry. When deciding to shop, we may listen to strangers ' opinions. Young people are more likely to believe in strangers than their family or friends, and they tend to experience other users when making a purchase decision. Solis said that if mom said she wanted to buy a sweater, but some buyers commented that the sweater is not easy to untie, people will not buy. 7, if the customer service is not good enough, there will never be repeat customers. Every year, about $83 billion trillion of business is lost in the US, simply because of poor customer service. According to Genesys company analysis, people hate to hear the automatic answer phone, but also hate to find a help page on the corporate web site. 8. In shopping, people are more concerned about whether they can be carefully treated 70% of the shopping experience is based on the feelings of the customer, or whether the waiter care for them plus. AccordingThe McKinsey analysis shows that customers can highlight their corporate capabilities when they are in an emergency, such as when their credit card is lost or their flight is canceled. 9, must remember the poor customer experience even if we have a lot of positive positive customer experience, but also a negative customer experience. Helpscout company analysis, enterprises should take the time to seriously understand the customer's problem, so as to avoid problems on the way. "If a problem enterprise has to answer more than three times, customers will feel uncomfortable." "10, incredibly now operators have a lot of preferential data flow package, but we still prefer to use Wi-Fi mobile devices 80% of the data stream is dependent on Wi-Fi connection." The data comes from the OECD Communications Outlook. 11. We start to quantify each of our actions. Since October 2012, wearable devices have doubled in pace every month. When Mary Meekler provided the data, Fitbit force had not yet been released, meaning that growth could be more. 12. Fathers would prefer to stay at home now in the United States, parents spend more time with their children. Since 1965, American fathers have been spending three times times more time with their children, and their mothers have been spending more time with their children, compared with the 1960-year period when American mothers spend more time with their children. But while parents are spending more time with their children, the conflict between them will become more because they will disagree on how to better educate their children, according to Pew. 13. There are still many low-paid jobs worldwide, with over 3 billion people working, nearly half of them working in rural and family-style companies, and most of them are temporary workers. 14, we will face the plight of water depletion of the world's 884 million people can not drink clean water. By 2040, 3.5 billion people worldwide will face water shortages. OECD analysts say that with the scarcity of groundwater resources, agriculture poses a huge threat. 15, in the absence of water at the same time, some places will be flooded by 2050, the world will have 40% of the population living in high-risk flood environment, nearly 20% of people will face the risk of flooding.