Consumers

Only the goods will not explain the specific reasons, consumers think there is "inside Ghost" recently, Guangzhou residents Liang to Yangcheng Evening News, said she was in the only goods will account embezzled consumption, but it is difficult to find out the reason, in the Consumer council after the only product will help her solve the problem. Will the system upgrade cause the wrong account? When Liang landed his account this February, he found that he had been embezzled more than 60 yuan. She immediately called customer service, the other side gave the explanation is the system upgrade caused by the error, and then the payment is refunded. But two months later, the account is stolen, this time is to buy a value of more than 100 Yuan razor. Liang had to ...

In the past two years, there has been a lot of news that fake goods are sold in the field of e-commerce. The crisis of trust and trust between consumers and e-commerce companies was very tense at the moment. Quality and after-sales, consumers have always been the key to the change of e-commerce attitude. Good quality, after-sales e-commerce in place to complete the sale of goods at the same time, but also for their own to establish a good brand image, and users to establish a relationship of trust. Now the field of e-commerce, the importance of user trust and experience is self-evident. Although e-commerce is constantly guaranteeing the quality of products abroad, consumers still lack trust in e-commerce. In response to this situation, the crisis erupted out of a cosmetics e-commerce provider to take ...

BI Chinese Station July 15 reported until last night, Samsung seems to be experiencing a nightmare. Samsung's sales dropped 10% due to the impact of the cheap Android handsets in China's low-end mobile phone market. At the same time, Apple's iPhone sales are steadily rising, while Samsung is stagnant. In contrast, Samsung's only screen size advantage for Apple in the smartphone market will also end as Apple unveils a large-screen iPhone 6 in September. Some consumers may wait for the release of iPhone 6 while holding money concept ...

DoNews, May 8 (Reporter Xue Fei) Shenzhen Ella Technology Co., Ltd. today released Slim Note, a mobile phone for female consumers in Beijing. The aircraft will be on May 9 in Jingdong starting pre-sale, priced at 1499 yuan, with 16G, 32G and 64G three capacity for users to choose. Little Ai phone by the German red dot design team to create, the overall use of integrated design, body thickness of 7.9 mm, the edge thickness of only 4.5 mm. At the same time, pretty little mobile phone with 5.7-inch screen, pixel resolution of 1080p ...

Recently, the public comments United Shanghai Police joint crackdown on third-party speculation company, and resolutely maintain the objective independence of the content of the comments. It is reported that some Third-party hype agency by the police "extortion" charges and transferred to the public prosecution organs, the company was also ordered to suspend business. Since the hype reviews, professional evaluation of the third party hype, the public comment has been taking positive measures, in order to allow consumers to obtain more reference value of consumer information, but also to enable businesses to obtain high-quality operating ecological environment. Beijing Sheng Law firm director lawyer Yu Guofu that the third party hype agency and professional evaluation, in ...

The core of the brand and mass communication is social content, but also the key to the explosion of social media marketing, but only good content must not be, how to accurately and effectively convey to the brand's fans and consumers? How to effectively mobilize the enthusiasm of consumers, Let them actively participate in the spread of brand socialization content? How to make better use of the brand's dissemination resources, so that consumers can better understanding and understanding of the brand, rather than see the brand issued a simple voice? Integration of brand communication platform and Channel, social brand marketing communication imminent ...

According to sources, home appliances manufacturers are no longer satisfied with the traditional sales model, collectively accelerated the "net" pace. Following the Gome, Suning traditional home appliance stores throw "entity + Internet" planning. Low-key operation for nearly a year Tcl, Lan Shi Online mall began to reload upgrades, officially began the "online" circle money activities. 　　And Skyworth, the United States, Hisense, Konka and other brands, also adopted a variety of models, in the online establishment of their own sales field. Home Appliances Online shopping mall nearly 1000 online "to buy home appliances" has become a lot of consumers to save money tips. According to the ...

As we all know, Yuanxiao is a network of business promotion, improve the performance of the festival. 　　Recently, there are a variety of "special sale", but in some businesses change the pattern of the promotional offensive, in general, consumers will fall into a variety of consumer traps. Recently, in the Jingdong Mall on the reporter found some consumers in the online complaint products "Price before the festival, the holiday Price", a consumer said, a ACAMB-600 bread machine, three days ago the price is more than 400, to the lantern after a sudden drop down. and other businesses three days ago prices are only more than 300. One named Happy mom ...

Sina Science and technology news September 3 afternoon, Gome online today held an open platform strategy conference, and launched the first year of free Commission strategy. 　　Gome Online chairman Guixian said he hopes to make Gome online as a Chi electric platform. Shangui said first, Gome online is currently in a professional platform for the main task of the rapid growth period, its positioning is to build a vertical appliance business as the core of the entire channel of goods and services platform. To this end, Gome online with the mobile terminal integration of O2M full channel retailer model, integration of resources to provide consumers with a full shopping process of a good experience. ...

&http://www.aliyun.com/zixun/aggregation/37954.html ">nbsp; Wal-Mart's store free delivery service has been extended to the country's stores. 　　Wal-Mart China's official microblog said yesterday that a small ticket full of 188 yuan to enjoy free delivery within 2 kilometers of the service has covered the whole country. This service does not contain raw and chilled goods. In fact, from the beginning of this year, Wal-Mart began to gradually spread the service from some stores to the country. Consumers at the cashier ...

Reporter recently learned from Ctrip, the new website launched the "Premier League", Jacky Cheung Hong Kong Concert, Shanghai F1 and other theme tourism products, the London Olympic Games tour products are also about to launch. 　　Recently, the site has opened a special "ticket" channel to provide a variety of tickets. Ctrip Tourism related director Chen Yanyi told reporters, online booking travel products consumers are usually relatively young, many fans, fans. Ctrip tourism is aimed at the different needs of market segments of tourists to design products, the performance and tourism development, as a site differentiated service is an important way. This service can not only relieve the heat ...

Now, the domestic http://www.aliyun.com/zixun/aggregation/5543.html "style=" FONT-SIZE:13PX; line-height:1.6; " >B2C the rapid development of E-commerce, network shopping into the mainstream, consumers have been unable to prevent the temptation of online shopping, but the network to bring us surprises at the same time also left a lot of problems, today we are more concerned about the follow-up service of online shopping, such as ...

2012, China group buying after two years of development process, group buying enterprises from "green head kid" gradually grow into a rational "youth". 　　The impetuous appearance fades, buys the service essence to be more clear. March 18, 2012, the group purchase website handle network ushered in the "two Birthday", the introduction of lottery and two-year preferential zone, the way to repay the consumer to the past two years of the development process salute. Handle NET related responsible person said, in the two anniversary, handles the net to launch 318 preferential zone, aims at the rebate consumer, provides the higher quality Group purchase service, simultaneously unifies the handle net to push recently ...

"For handle nets, call center is a window, we represent not only the customer service department, but also the handle net external platform, to handle the net consumers timely and effective solution to all kinds of difficulties." 　　"In the Handle Network customer service center, Customer Service Center Hotel Shi told reporters. 　　Handle Network customer service center A total of 700 agents, is currently in the industry's largest customer service center, in each customer service staff before the online, the company organizes professional trainers to conduct pre-job training. In fact, customer service staff in the group buying process in the important position above, looks like a ...

The United States Mission Network CEO Wang recently released a micro-blog caused by the industry concern: "The United States Network 21106.html" > Single month turnover exceeded 500 million yuan. Thank you for all the support of the United States network of consumers, businesses and we scattered in nearly hundreds of cities in the country's lovely colleagues ... "in March this year, the United States Group Network took the lead from the group buying industry 200 million club breakout, the monthly sales of more than 300 million yuan. June, its monthly sales to a higher level, breaking the threshold of 400 million yuan, to 440 million yuan; only one months later, the United States network of monthly sales broke through the 500 million Yuan mark, reached the ...

Beijing east threatened to be cheaper than Suning, Gome 10%, on the morning of 14th to fight price war. As of noon, Jingdong Mall big household appliances sales breakthrough 200 million, and as of 6 o'clock that night, suning easy to buy site visitors increased by nearly 10 times times the same period last year, PV number increased by 12 times times, and the overall sales scale has increased by 10 times times, who will not expect that the electricity business so-called price reduction, originally just a Bureau, 　　Called the most fierce Jing dong incredibly the most pit dad, netizen big call pit Dad! For Jingdong Mall and Suning High-profile declaration of war, consumers did not feel the business ...

According to China's voice, "Yang News" reported that from August 15, the Beijing-east, Suning, such as the purchase price war is now close to the ceasefire status, but around this wave of price wars, the peak of consumer complaints have followed, highlighting a variety of snapping sequelae. Last 10 days or so the point of the price war is almost already stalled, but ushered in a wave of complaints peak. According to Nanjing City 12315 consumer Complaints center staff Zhao said, consumers reflect the situation is mainly out of stock problems. Consumers buy preferential products, but Suning company has not shipped, they and suning contact, ...

Google's advertising director Bigle: "Strictly speaking, do you really think that consumers will have the idea of shopping on Facebook?" Facebook ads are not effective at all "but as a marketer, I personally think that Google ads and Facebook ads have their own characteristics, and I think, specifically, that Facebook's ads can go beyond Google because Facebook has a user interest, Imagine what consumption is not ultimately determined by the interest of the user? Users search for a product in Google, not for this product has ...

Commercial News (intern reporter Hunghai) so-called true gold real diamond, the effect of the various types of television shopping goods, is a bluff.　　From the Beijing Association released the latest television shopping experience survey report, 100% of experience people think that at this stage through the TV shopping for unsafe consumption, TV shopping suffered a serious trust crisis. According to the City Association, only the first half of 2009 TV shopping complaints volume of up to 472 pieces. To this end, the city Association in 3 this year-May, launched a television shopping experience investigation activities. In the course of the investigation, 92% of the experience staff chose "do not go through the TV shopping way ...

The BlackBerry's security technology patents and wireless basic technology patents are an attractive "treasure trove" for buyers, Bloomberg reported January 15, although the BlackBerry has denied reports that the BlackBerry and Samsung are negotiating deals on patent acquisitions. Lenovo may have bought the BlackBerry in early 2013, but Lenovo later clarified rumours. BlackBerry's patent "treasure trove" includes both older mobile phone basic functional patents and newer security technology patents as well as useful features for consumers, such as keyboard predictive input or meeting schedule settings ...